Richmond Hill, Canada
9625 Yonge St
N/A
+1 9057371679
In-store shopping
Wheelchair-accessible car park
There is a reason some local businesses are not doing well, such as this one. Owner has no respect/patience for customer, gets really rude of customer when they don’t buy what they say. I went in today to look for a scissor. The lady recommended me one, that was perfect fine. I was considering whether or not to get a electric mans hair cutter and she had show me and opened the box, which is very helpful. After I called my bf and he said he probably won’t use it. So I told her I won’t go with it. I feel bad making her open the box so I proceed to try to find more things to buy. In the mean time she was helping other customers. I decided to go with the scissor and a rock thingy for dead skin, so I approached the cash register to cash out. At this point she was probably really annoyed by my shopping behaviour, Probably hoping I could just leave. So she said “ can you move on so I can see proceed with my business operations?” Apparently I am not part of “business” because I only spent 30 something, and due to this reason she felt she could ban me from the store. I wish I said something back and not just said okay. So here is my rant on the internet.
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I would've give no star to this rude new owners if I could. I do my hair at the salon & due to the Covid 19, I thought to go to beauty supply and ask for my hair color. the lady was telling me how to mix the two color equally & I will get the same color that I want, by doing so my hair become brownish orange....When I approached the guy and told him what had happen (as he doesn't even knows anything about the colors) and told him that I asked the lady whom works here & seemed to know something to give me the right color and I did it by her recommendation as I though she knows better than I do, he rudely replied we are doing it as a favor next time we don't do any favor for you!!!! If this guy is new to this country he should learn how to deal with customer and act more professional not a bully. I told him that I would not give my business to you and make sure that this goes public and people knows about it and don't need your unprofessional favor.
I went in today to purchase a curling iron, and the gentleman that was working there is so helpful and friendly! Very nice location, and extremely tidy and clean inside
Excellent shop. The owner took the time to explain to me how to use the lightening products and toners. Very helpful
great customer service and very nice gentleman - he was so knowledgeable and helpful. Patient too. Highly recommend his store for all your beauty fixes :)
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