North York, Canada
PO/Shoppers Drug Mart, 1800 Sheppard Ave E
N/A
I received a notice pick up notice which says the item would be held for 15 calendar days but there is no date on when it was dropped off/ prepared.
like
Lady named Disha working at the front has NO CLUE AT ALL about the procedures. I originally called in to inquire about shipping something to USA. Due to covid, they don't generate the labels in store anymore and so she directed me to pay online and I can print in the store with the QR code provided. I paid online and there is a tiny QR code on the pdf they sent me and she says that's not the one, I'd have to print it at home and come back to send it out. I asked her if I paid the 20 AGAIN now online for a second label to the same place would she even know how I could get the QR Code she needed to print there in the store and she doesn't know and when I asked her if there's anyone she can talk to regarding that she told me to call customer service which is at least a half an hour wait. She wouldn't even ask her colleague who also works there at the Canada post too. Avoid her at all costs.
I don't know why this Canada Post location is getting so much flak. It's Canada Post policy to bring your ID and something with your address in order to receive your package or what-have-you. Perhaps people ought to check that on the Canada Post website beforehand before hurriedly going to this or any branch expecting their barcode will suffice and then proceed to bash this or any branch because they didn't get their stuff. Nevertheless, in all the times I go here, the staff do their job as well as they can. You really can't ask for anything more.
Staff is super helpful! They will guide you through the process!
I have mailed using Canada Post, (less than 50 gms small envelop) to India in this pandemic situation. I booked this on 1st August 2020, & the package is still in transit. Can you imagine 19 days and still in transit. I will not recommend Canada post, in this pandemic situation. However, they informed me that it will take time and no guarantee on delivery. I hope and pray it will reach soon.
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