North Vancouver, Canada
1325 Main St
N/A
+1 6049249889
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The staff were wonderful. Ended up buying an unplanned cat tree, it was half price. Pet stores are always fun
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I just want to thank the staff for being so kind. Coco was hit by a car, and she needed a special harness so I can help her walk and rehabilitate. The staff was super understanding of the situation and went above and beyond to help me. Thank you so much! You are really one of a kind.
It's quite common for big-box pet stores to focus on cats and dogs while more niche pets like fish get relocated to the sidelines - and it's no exception here. The last few times I visited this location there was a *massive* outbreak of blue-green slime (cyanobacteria) in the fish livestock tanks. It had completely overrun several of the tanks and, worst of all, they were still putting fish in these tanks to be sold. CYANOBACTERIA IS TOXIC TO FISH. This is NOT algae that you're seeing, it's literally a sheet of bacteria so thick that it forms a blanket on hard surfaces. It's toxic, smells nasty, and is easily fixed with the right treatment. Please don't buy your fish here - you'd be lucky if they lasted a week after being in these tanks.
Pet smart. Large spacious pet store. Sufficient and friendly staff. Wide range of name brand and store brand items. Good prices. Haven't studied their point system yet
Brought my Sheltie into PetSmart for a grooming. Told them to not cut any of his top coat as it does not grow back. They completely disregarded my request and cut the back half of his top coat. This won't grow back and now my dog looks like he has a bald spot. Will not be returning.
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