Niagara Falls, Canada
7960 Oakwood Dr
N/A
+12892124330
I agreed to a contract with this company for the purposes of snow removal services. I would not recommend this company at all. They are extremely unprofessional to deal with. They do not arrive on time to remove the snow. I brought this to their attention every single time, and every single time they say the same thing that it will not happen again, but it does. They lack integrity. Never pay up front. Reg Flag for a scam of a company. They arrive either the next day, at the end of the day after a snow fall or not at all. I had to shovel myself out all times. They would arrive next day after a snow fall and they would shovel on top of what I shovel, and salt on top of what I already salt, using cheap quality salt that ruins stone and concrete. I spoke to the manager and he gave me a bunch of excuses. Snow removal is an essential service, and the snow removal people use their own trucks so they are not in an office, they are in their own homes, and use their own truck and stay outside when removing snow. When the company called me, the representative put me on hold and proceeded to transfer me over to the manager, but she failed to put me on mute because I clearly heard her say that if I make any noise, then offer me grass cutting service. Nice way to try to avoid the snow removal issue Truly unprofessional. Manager responses are arrogant, as you can see in other negative reviews. I will take this company to small claims because they don't do what is outlined in the contract. I will also contact every newspaper in the Niagara region to warn the public of this scam of a company.
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They went above and beyond after a tree fall into our fence, and broke it. They repaired it even under cold weather. Their customer service lady is professional, kind and helpful. We really appreciated your help. God bless
Contacted them through the Yelp app and messaged with a Barrington M. Paid for snow removal that night. I was told for hours they would arrive before closing, however it was the night after a huge storm and I was fine with the promise they would come first thing in the morning. Morning arrives and they still have not. I have had none of my phone calls answered now that they have my money.
I signed a contract with them for snow removal and they came once 36 hours after the first snowfall and that is it. They left us stranded in the last snowfall. They don't answer the phone or return messages. I will seek legal recourse.
I really dont know how good their service is because they have NEVER DONE IT ON TIME! Why do we pay you to plow our drive way if it takes 3 days after the snow to get done, absolute joke! Always has some excuse for us as well, if your considering using their snow removal service, DO NOT BOTHER! Go buy a snowblower! That is what we will do next winter!
Deli
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