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Costco Wholesale

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Niagara Falls, Canada

costco.ca
Department store· Warehouse store· Pharmacy

Costco Wholesale Reviews | Rating 4.4 out of 5 stars (5 reviews)

Costco Wholesale is located in Niagara Falls, Canada on 7500 Pin Oak Dr. Costco Wholesale is rated 4.4 out of 5 in the category department store in Canada.

Address

7500 Pin Oak Dr

Phone

+1 3654470200

Service options

Kerbside pickupIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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B

Blue41e

Every time I go in there I get grief by an employee. On one hand I can respect and appreciate that the staff are all uniformed in their pandemic training. Safety for sure is important and I support that. But why do I always end up feeling like I'm treated like some delinquent juvenile when I go in here. One time I took my mask off to take a sip of water and was told I wasn't allowed to drink. I breastfeed so I get thirsty really quick and must drink to keep my supply up. Its not just the requests its the dirty looks. I got pointed at when I took my mask off to blow my noise from allergies. Seriously? Another time I was literally yelled at for taking my mask off to kiss my baby. All this is by employees and customers nearby felt sorry for me and defended me. I was in tears for this last time. My baby was feeling sad and I couldn't console her with a mask on, it was freaking her out, she relies on seeing my smile to be comforted. Shes just an infant that needs her single mom for TWO seconds. I don't want to return here because of the way I am treated. Life is already so hard without feeling harassed.

J

Jessica R

This costco is going to make me broke. The amount of stuff and variety that they have at this location is amazing. The store is setup well but it will take some getting used to as the back section is setup different than what I'm used to. I am very pleased with the new store.

D

Debra

Very disappointing. They are not what they were in the past. A lot of people walking out empty handed. Not worth the membership, particularly if you know your prices. On top of that, staff was bullying people in line, in the fresh air without a mask and threatening fines. They were obviously trained by corporate to just intimate without any real concern for health. Really don't think they'll make it in Niagara Falls. Will probably go the way of Target....spending alot of money opening here and it will be wasted. Again, BIG disappointment.

A

Andre Robichaud

Covid protocols in place, long line up going in put moves at a good pace, masks being enforced in lineup. Associate keeping counts of customers entering. Inside the actual customers, it's a little less organized. As the actual layout goes I find it a bit confusing, doesn't flow properly. Good variety of products. As well fill up at Costco fuel, efficient, long hose can access either side of your car.

R

Rahat Ali

This Costco is a great replacement of the St Catharines Costco. It is bigger, brighter, and has more stuff than previous one. I am very pleased to see the same great staff though. Update Jan 2021: My experience with this Costco has been consistently great after about 10 visits. The only problem I face is that my cellphone signals drop to zero in the store. I don't know why, but it cuts me off from my family who cannot shop with me due to lockdown but I occasionally need their opinion on phone.

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