Nanaimo, Canada
690 Comox Rd
N/A
+1 2507537179
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Best hauler on the market hands down! The new Pacific Pro out pulls anything. Customer service is fast and personal and always willing to help.
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Vartan replaced my motor under warranty, zero questions asked. Zero problems. Thank you Sir. Highly recommend this business, and product. Curt and Jane
Needed a tuneup after 15 solid years of use, excellent service and taken care of quickly! Thank you very much!!
They promptly answered my email about a problem on one of their original pullers and since I lived nearby invited me to the factory in Nanaimo. They immediately put my unit on the bench and diagnosed the problem. Less than 2 hours later I had an upgraded unit at very reasonable pricing. Thanks Ace, great service.
I had a used unit I had acquired through a boat purchase. I am from Alaska, but happen to have family on Vancouver Island, so I brought it with on a recent trip and made the drive to Nanaimo. I was hoping they refurbish the unit and eventually ship it back. When I explained to them where I was from and what I was looking for they immediately diagnosed the unit, identified the problem, and offered to have the refurbishment complete in 45 minutes. I was extremely appreciative of the unbelievable customer service. This was all for a very fair price, and it saved me a return trip to Nanaimo and/or some expensive International shipping. They even sent me home with some stickers for my kiddos. Undeniably a business that stands behind their product and still understands the value of customer service. I would highly recommend Ace Line Hauler for anything you might need. 5 stars Thank you ALH.
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