London, Canada
555 Wellington Rd Unit 1A
N/A
+1 5194517932
The staff was very professional and friendly. They were right on time for my appointment and gave me all the options available to me. They completly explained how to use the equipment and took care of any billing with the government as well as my insurance. They have called me about every 6 months to see how I am doing and answer any questions or concerns. I will use them again and have recommended them to several people who were also happy
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I’m really disappointed. My dad needed a bed and walker and they were so quick to deliver, which was great at first. Unfortunately, he passed away in that bed, and we have been waiting FOUR DAYS for the bed to be picked up (which is in the middle our living room). We’ve called every day, begging them to come pick it up, provide a pick up time, or at least look into the matter further so we don’t have to look at this heartbreaking empty bed anymore, only to be repeatedly told “our dispatch team is aware it needs to be picked up.” I just can’t stand looking at it anymore and I don’t know what else to do.
If a could leave a 0 star I would, Wheelchair was to be delivered to my father day he got out of hospital, they were 4 days late delivering, every time we called we got the run around that delivery was attempted, witch was complete nonsense as someone was home the entire time, one time after they told me this they then told me didn't have the size in stock (then how did they attemp to deliver it the evening before?) When we finally got the chair, the delivery person was extremely rude and left chair in driveway....Now when due to be picked back up 3 calls with absolutely NO return call! Terrible terrible service!
Great customer, very informative staff. Thank you so much for your help.
I've been getting my cpap and cpap accessories here for a few years now. I have been very happy with the service. I must admit I have insurance so I haven't really shopped around for pricing. But I can say that I've dealt with Allyson and Vicky on several occasions and have nothing but nice things to say about them both. If I've ever had questions, they've provided me with the answers I needed, along with other helpful information. Based on my interactions, I see no reason to go anywhere else for my cpap needs for the moment!
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