Markham, Canada
22 Telson Rd
N/A
+1 9054774111
Gender-neutral toilets
Wheelchair-accessible toilet
I've never had to work so hard to buy a product ever. Unfortunately if you want hahnemuhle paper you are stuck with them. BUT IT'S probably not in stock so be prepared to with 3-6 weeks.
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Upon arrival at this location with my lens that needed repair, I learned that they were unwilling to examine my lens. They say they do not stock parts for items older than 7 years but this information is not provided on the website for Tamron Canada. So be aware that if you purchase a Tamron lens, it can only be repaired for 7 years, after which, you might as well throw it away.
Those items were in stocks on the website in mid July, no update or whatever since then. Emailed them after 2 weeks and they said it’s on backorder and items will arrive at the end of august. Emailed them again on Sep 1st and they said items arrived in warehouse and should ship out with tracking this week. Of course it didn’t happen after another week, now on Sep 11ththey said they have a supply issue and it will take two more weeks for those items arrive. At least I got a refund after a few more emails.
Friendly people, great service, quick turnaround times. What more do you want!
So far not very impressed with my first order. Been waiting for over 4 months with no timeline (with no help from the customer service centre ) as to when my product will come in or even ship. All I've been told was that it has not shipped yet.
Excellent communication, Thanks for you help Christine (and Brian)!
Had to take a Tamron lens into get service and updates done to it. Sharon was really helpful and they solved my problem very quickly. Even had my lens shipped back to me the next day. Great communication and answered all my emails and questions Right away. Thank you
Good customer service
Deli
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