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Best Buy

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Courtenay, Canada

stores.bestbuy.ca
Electronics store· Appliance store· Cell phone store· Home theater store· School supply store· Video game store· Camera store· Computer store· Office supply store· Security system supplier

Best Buy Reviews | Rating 3.6 out of 5 stars (8 reviews)

Best Buy is located in Courtenay, Canada on 3245 Cliffe Ave., Bldg. D Unit 1. Best Buy is rated 3.6 out of 5 in the category electronics store in Canada.

Address

3245 Cliffe Ave., Bldg. D Unit 1

Price range

$$

Phone

+1 8662378289

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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Nick Page

Ordered a 100 gift card online for a birthday which never arrived by email or mail. Nothing. Tried to resolve at the local store only to find out they couldn't care less about online orders. Phoned 1-800 number which still couldn't resolve. Now waiting for 24 hours based on latest direction from Best Buy "customer service". Overall, terrible experience: impersonal, bureaucratic, and officious. Taking my business elsewhere.

M

Mac Moon

The employees practice proper safety practices!!

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D-a-n

I try to use this store instead of Amazon for my electronics, and 9 times out of 10 can get what I want (today) at a better price, with better customer service and a no hassle return policy. Further, staff are always helpful and friendly to me - and I doubt they are making much of a paycheque, given the competition from online and other retail stores. I worked in electronics sales some 30-40 years ago, and income was horrible then! The only thing they no longer offer is DVD's, of course, but Walmart still does (and CD's), so that is one area Amazon can do better given the space needed for a wide selection. But for any electronics, at Best Buy you can see it, demo it, and return it if it was not what you wanted. All that within a day, unlike online, and the price is the same.

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Colton Ritchie

Good store! Pick up was super quick, friendly and easy. Thanks!

C

Carlin Dalziel

i went into best buy to purchase a gaming headset for a computer. i had the brand turtle beach in mind cause they are fair priced for quality, an have had good history with them. i asked an employee there a older man late 50's grey hair 6'2 average build, if they carried them an what i needed them for. he brought me to ones that were labeled ps4 i asked him you sure they work on computer, he replied yes, i said guaranteed no problems or glitches, he said no worries and as i walked back to the till with him i turned back and said you 100% on that cause it will be a pain for me to have to come back, and he gave me the thumbs up. now here i am sitting with a gaming headset that does not work for computer unless you buy some special adapter for it. i work in a sales position and the worst thing you could do for your store is misdirect customers on products they need just to push a sale. you may think its good for the store but it builds a really bad reputation and over time if enough word spreads that employee's are like that and have put off enough customers from doing it to them can kill your business. never have i ever pushed a sale onto someone, an i have stopped people from buying something cause it doesn't actually serve their purpose even thou they thought it would. since we do that where i work gets great business since people know that we will do everything in our power to make sure they are getting what they need.

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Fred Fredfred

If you would answer your phone you would have sold me a new samsung galaxy tab s7 but you didn't your loss.

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Bart K

Why won't anyone at this location answer the phone? Poor customer service. Answer your phone guys.

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Len Petry

Good at sales, but when it comes time for warranty service you are on your own. You must deal with the manufacturer (HP or Razer in my case), with no help or guidance from the repair department. Makes it worth dealing with smaller, local shops, even if the prices are higher.

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