London, Canada
112 Clarke Rd
$$$
+1 5194523390
N/A
Was overall a good and smooth experience. I reserved the 15' foot truck a month in advance. I was notified by email the next day that the initial location I booked with did not have the 15' and was transferred to this location. The location change was not an inconvenience for me and I appreciated being notified well in advance. There was a long line up when I arrived to get the truck but it was expected given that it was the last day of the month and a typically busy day for moving. The staff was courteous and efficient. The truck was clean and had a full tank of gas. I returned the truck on time and since I had provided my credit card I didn't even have to go inside to settle my account. I received my invoice by email and it was exactly what I expected.
like
I don't know why they bother having those satellite locations when more than likely you end up picking up here. I ended up having to drive an additional 28km because my reservation got moved to this location, without prior notice. When I got here, the entire Uhaul online system was down so the wait was over an hour but despite that, I couldn't keep my truck any longer to make up for the lost hour. It's almost as if Uhaul tries to make dealing with them more frustrating that it needs to be, because it happens a lot!
Called up and with short notice I was able to get a truck. Fatima is friendly and will steer you in the right direction of what equipment rental you will need. Will be using their services again in the near or distant future :)
The staff here are incredibly helpful, they go above and beyond in their customer service. Was making a move across Canada and they helped so much. The staff are friendly and efficient. Definately would recommend this location.
My wife has been waiting in line here 40min, I mean no disrespect to the Staff here as they doing the best they can, but its obvious the employer is cutting corners on staff these poor people were overworked and taking abuse from the angry customers. SHAME ON THE OWNER.
Deli
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