Toys"R"Us

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London, Canada

toysrus.ca
Toy store· Balloon store· Childrens book store· Video game store· Bicycle store· Childrens store

Toys"R"Us Reviews | Rating 3.2 out of 5 stars (8 reviews)

Toys"R"Us is located in London, Canada on Westwood Power Centre, 3075 Wonderland Rd S. Toys"R"Us is rated 3.2 out of 5 in the category toy store in Canada.

Address

Westwood Power Centre, 3075 Wonderland Rd S

Phone

+1 5196681471

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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E

eviljohnevil1975

Placed a couple of orders for curbside pick up during lockdown and they were ready in no time. Amazing service from great staff who were super friendly, knowledgeable and very quick. Thank you so much.

S

Sana Khan

I’ve been to so many ToysRus but this is the first time I’ve been at this location. I was actually just passing by London(driving from Toronto to Windsor) and ordered something at this location for pick up. First off, the customer service is excellent! I picked up my order and they had it ready and also asked me if I needed help to put it in my car. The ops manager( I didn’t catch his name) was very friendly and nice. You can tell when someone really enjoys and loves their job. I had staff ask me if I needed any help or if I’m looking for something specific. I picked up a trampoline and they were very nice to assist me putting it in my cart. The shelves were well stocked and everything was organized. I think the ops manager said this toyrus was one of the top 3 largest locations. All staff were smiling even though they were wearing a masks you can tell they were all happy to be there.

M

Mohammad Albakour

fsw

S

Smac

The kids love it here. Lots of selection and helpful staff.

J

J Jo

They don’t even answer the phones! Stand around and do nothing. Edit: I worked in retail during the busy holiday season. The staff here doesn’t even have the courtesy to pick up the phone and say please hold! Not acceptable. P.S.. if you the supervisor have time to read my google review, why do you not have time to answer the phone either?

C

Charles Richey

My kids love Toys R Us, it is always a hit and the staff are always friendly. I remember going to a different Toys R Us with my Mom when I was kid. Great memories!

L

LegoMe LegoTree

Can get free ? pokemon thanx

J

James K

Ordered online for pick up, had to call because the "pick up in 2 hours" took 14 hours to process then after they said they would look Into it they just cancelled my order now I have to wait to get my money back...