London, Canada
710 Proudfoot Ln
N/A
+1 5196411397
Wheelchair-accessible car park
I paid and couldn't get an appointment never had a available time, so I canceled and didn't get a cent refund. I paid without using a single day. I paid for the plan with the shirt and a bag, I didn't even receive it, terrible way of dealing with the client, I felt devalued and disrespected. It was like, if you didn't find an available time, it's your problem and we won't give you your money back.
like
If there is anything less than one star i could give them the worst customer services ever Not only me. I know people said something but after I deal with the customer through phone or in person I just can say they are really bad
absolute scam. It is impossible to book a workout at any of these gyms, despite trying at 1 am and 5 am every day for a week as suggest by the staff. I was told after they took my money that 5000 members go to this location and only 10 people allowed in the gym per hour. You do the math. Do not buy a membership here. I cant even get the to send me a refund confirmation despite having a 10 day guarantee. They will not provide any numbers for head office. Feeling like I've be absolutely taken for a ride. scam.
Beware, cancelling is impossible. There's no way to get hold of them and website doesn't let you do it either. So I keep paying month after month without ever being able to use it or cancel it. Don't make the mistake of giving them your bank info. If this is not a scam I don't know what is.
Nice place no judgement not too full and clean
Deli
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