Lindsay, Canada
401 Angeline St N
N/A
+1 7053207738
My 2 girls love coming here, they always fun and come home tuckered out at the end of the day. The staff are kind and friendly and always take excellent care of my pups. Jen does an amazing job with their grooming and helped them to be comfortable and get use to all the grooming equipment. Pawz is their home away from home.
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This facility is state of the art for your beloved pet. Owner and her staff are so caring and friendly with you and your pet. They go above and beyond !!!
Very rude reception and would not take my dog. Said the dog needed to be up to date on all vaccines. My dog is up-to-date on all vaccines. She is not old enough to get two of them. Two of them that would not affect her going to get groomed. Told me no one in town would accept me because of that. Every groomer in town was willing to accept me. And my dog groomed at top notch. Fully vaccinated and treated for any parasites worms or fleas or ticks. Once she becomes of age to get further vaccines she will get them. Requirement is up-to-date and my dog is \up to date.\ I only live close by and they just lost a biweekly customer. Not to mention the woman on the phone was insanely rude.
Very disappointed in pawz and company owner. While my dog enjoyed going to pawz, we have since stopped going because of the owner. After several weeks of going twice a week for daycare and not missing a single appointment, we had to cancel our Monday daycare (my wife who recently gave birth was struggling) and did so 24 hours in advance like was required. That's when they changed their mind and said oh we need to know by Friday for Monday cancellations. This was never mentioned before and at the time posted anywhere on their website or Facebook page. We explained this and was told that in order for us to come back we need to pay the full price for our dogs daycare appointment. Had we just not shown up with no notice I would completely understand but we followed the rules we were told. My guess is that they didn't like having someone my age as a client but that is just speculation. The reason they gave was because of covid and how hard things have been on businesses. They also have to pay for their staff that is there on Monday.... Now I find out that they were receiving covid money from the government for their employees wages. Very disappointed that you would treat a young customer with a new child this way when your getting money to cover your employees costs to begin with! I will definitely be reporting this behaviour in hopes the government does a really good audit on your business! My advice to people looking for a daycare or boarding... Keep looking.
My dog attends play group here. I continue to me more and more impressed with the staff every time I pick up and drop off. How ridiculous it is give give a 1 star rating simply because there was \No room at the inn
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