K-W Sewing Machines

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Kitchener, Canada

kwsewingmachines.com
Embroidery shop· Retail· Sewing machine store· Quilt shop· Sewing shop

K-W Sewing Machines Reviews | Rating 4.2 out of 5 stars (5 reviews)

K-W Sewing Machines is located in Kitchener, Canada on 385 Frederick St. K-W Sewing Machines is rated 4.2 out of 5 in the category embroidery shop in Canada.

Address

385 Frederick St

Phone

+1 5198846981

Service options

Kerbside pickupIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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V

Vincent bug

They're very friendly and knowledgeable! I've always taken my sewing machine there for tune ups. Their curbside is good and convenient as well.

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Cate Racher

If I could give higher than 5 stars, I absolutely would. This store is wonderful and the staff is so bloody friendly and helpful and very resourceful. I had a nice chat with Sonya when I went in looking for a machine that would be good for a beginner like myself and she took the time to talk me through a few options even after she mentioned that they didn’t really have a lot of stock at the moment. Gave me her card and a brochure for the machine I’m interested in and sent me on my way with a smile. When I do purchase a machine, it will DEFINITELY be from these wonderful people.

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Maryke Mior

The staff are certainly knowledgeable and professional, but as a whole, I find this store to be \penny-pinching\ and ickel-and-diming\ their customers. I purchased a sewing machine a few weeks ago, and was told that because Singer has gone \green\ (i.e. instruction manual is online only), the store has made printed copies, and \have to pass on that expense\ to their customers. Really? For 6.00? Isn't that the cost of doing business, especially for a customer who purchased a brand new machine? Unacceptable in my opinion. They even removed the spool of thread from the machine before I bought it. Goodness - I don't charge my customers for the thread and other supplies I need. Lots of room for improvement here. I have read your response and find it very weak.

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Sloppy Joe

If you live in the tri-cities and beyond, this is the place you need to go to for all things sewing. There is no other place with this kind of expertise and experience. I've purchased all of my machines there (five in total over the years) and have always been very happy with their customer service. They'll even carry your new sewing machine out to the car for you!

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Susan Cressey

Originally bought my sewing machine from K-W Sewing. The staff was knowledgeable & very helpful. Any time I've been into the shop, staff has been pleasant & wonderful to work with. Recently, I lost the parts box for my machine & they have very graciously put things back together for me. Most helpful, most cheerful & an absolute delight to \work\ with.