Calgary, Canada
1323 43 Ave SE
N/A
+1 4033134163
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I am a student in the Kitchen and Bath program, so in the industry that needs handles. I am also a previous employee here, before it got bought out by a new owner, so I know the expectations for customer service. I understand they are building this business back up again, and are probably busy. However, I reached out to them to get a price one TWO items from a known supplier, McKillican. I knew who they could speak too and gave them the product numbers. The reason I reached out to Handles and More is because working there, I am familiar with their suppliers, and how long it takes to send out an email or a phone call to their suppliers. I also reached out to them so I can get accurate pricing from a distributor of a certain product for a REAL client that I am doing an assignment for in school. In the email, I stated who I was, what I was needing the pricing for, who they could contact, etc. All I got back was a phone number to McKillican. I could have done that myself, yes, but I was hoping as a future designer, they would want to help me out as much as possible. It takes 5 minutes to make a phone call to your supplier. Even if they aren't a supplier anymore, it's called customer service. If I wasn't a student, and I genuinely needed to buy the product I sent to them, would they have treated me the same? Nice to see how this business has gone downhill in their customer service department. Very unlikely of me to ever go here for anything in the future.
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This place was awesome. Never new there was this many different handles and knobs. BUT they are closing the end of month for good. Thanks Mandy for your help.
Looking for handles? Pulls? Hinges? AND MORE?! This is your place. Handles and More has an impressive selection for every budget. I'm a new home owner and looking to update all wood cabinetry in my house. I was able to easily find handles and pulls that met the needs of my project and (more importantly) my budget. I was matched with hinges that were virtually perfect too! It was an easy shopping experience and enjoyed being able to compare all the different options in person. BUT WAIT! I haven't even talked about the best part yet - the customer service! My girl Rachelle hooked me up. Rachelle demonstrated excellent patience and understanding while navigating my first large home improvement project. She really knows her stuff! I needed to call to confirm my order and Mandy was JUST as delightful over the phone. I am extremely satisfied with the products and service and would highly recommend this little gem to anyone looking for the perfect handle, pull or more!
Very friendly and helpful. Decent pricing. Big selection better than the big box stores.
Mandy was a great help! I recommend this place!
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