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Hakim Optical Queensway

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Etobicoke, Canada

hakimoptical.ca
Optician· Optical products manufacturer· Safety equipment supplier· Optical wholesaler

Hakim Optical Queensway Reviews | Rating 3 out of 5 stars (5 reviews)

Hakim Optical Queensway is located in Etobicoke, Canada on 1325 The Queensway. Hakim Optical Queensway is rated 3 out of 5 in the category optician in Canada.

Address

1325 The Queensway

Phone

+1 4162516060

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Zobie's Kitchen

The customer service was poor. The communication was poor, the directions given was poor, the explanition of the sale was poor. I was at the door unable to hear the person who was standing behind the counter advising me it was ok to enter, I entered the store there was one other customer in the store who was being assisted by another sales rep. The sales rep behind the counter who advised me to enter, did not speak english very well therefore I asked for clearfalication several times on the sale glasses. Apparently, The instructions were not given directly to me, because as it turns out, I misunderstood what the directions were regarding trying on glasses due to COVID. (COVID DIRECTIONS) and there's no sign explaining steps and directions on trying on glasses and the proceedure. Then someone yelled out to me across the store, as oppose of approaching me, telling me I was doing it wrong, then I explained that I would have followed the rules if I knew what they were and if it was explained. (I really would) I Thanked him for telling me what the rules were and explained what I understood from the sales rep, cause now I know that I was only alowed to try on 10 items and place them all in the box. if I was doing it wrong, then the sales rep should have approached me again to ensure I understood as she had a lot of time watching me from behind the counter, try on all the glasses and put them back on the shelf. I will not return to this store, I would not recommmend this store. I would not recommend this company. If there was an option for zero star, then I would have selected that option.

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Madi Styles

Great costumer service and an amazing selection of frames. I appreciated the knowledge the staff showed when helping make my choices. Super reasonable prices too!

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Sam

Thank you, Hakim Optical! They fixed my sunglasses on the spot SO quickly, and helped me find another pair of sunglasses that I am super excited about. Highly recommend!

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Amin Fereg

I ordered two pairs of frames here at the Queensway location and the glasses were finished in less than one day. The sales rep woman who I believe their name was Zenab was very kind, patient and knowledgeable about the products at the store. Will definitely go back when I need more glasses! A!!

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Alex Bertrand

Horrible optometrist experience. Optometrist did not introduce himself the entire time. Did the whole exam/eye test while wearing headphones. Answered no questions about the health of my eyes and could not appear to be more disinterested in what he was doing. Do not waste your money with this location. Go see an Optometrist who will at least fake interest in your eye health.

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