Guelph, Canada
435 Stone Rd W
N/A
+1 5198249245
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
A Huge store with a Good collection of toys.
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I went into the store the day after it opened and was extremely impressed immediately. I was greeted at the door which made me feel instantly welcome. My youngest son came into the store with me and couldn’t help but smile the whole time we were there. Although I was not planing to purchase anything this day I let my son pick out a toy, and i am happy I did. When we came up to cash there were two cashiers who helped us right away. One was named Abby, the other Matt. (As I saw on their name tags). My son explained to them that he was going to be a cashier one day and so the girl let him scan his own toy, and the guy let him bag it. Since then my son has non stop talked about this interaction. If you’re looking to have some fun with your kids bring them here! The staff will make not only you but your kid smile the entire time! I was throughly impressed by the knowledge of all the staff for only their second day open. It was pretty busy while I was there and everyone was still calm and kind. Will be coming back for the grand opening!!
I really enjoyed my shopping experience at the Guelph location. The store is so bright, clean and lovely to shop. Well staffed too! I was greeted and offered assistance from super friendly customer service reps. And thankfully they had everything I was looking for.
Thanks to ToysRUs Guelph for working directly with me for my order. They made my purchase experience easy, and they were quite helpful and friendly during the process. Will definitely be shopping here again.
Been there a few times in 2018 and 2019 a bit more toy and bath selection than the kitchener toys are us and it is very clean and cashiers are always polite and when people ask questions or where things are they are professional and do there jobs right away things were always in stock and lots of toddler toy selection only times things are not as in stock or a bit of issues with costumers is during holiday seasons especially cristmas but this place is excellent in every way
After years of having to drive to Kitchener we finally get our own Toys R Us here in Guelph, extreme joy all around. Now the store is nice but your Star wars section is terrible, a complete disappointment. I would had thought because Star wars is so popular, especially with the Mandalorian. You dont even have any Mandalorian figures in your store? and that your selection and variety of items would had been better. So because your selection is so awful, i still have to drive to Kitchener...So disappointing...I really hope at some point you will expand on this
I was shopping there today and had a fantastic experience. The staff are excellent and very attentive. Definitely recommend!
good collection and great customer service. thanks toy rus
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