Gloucester, Canada
1396 Windmill Ln Unit 1
N/A
I had a great experience with the dealership (really the sales rep). Raphael was super down to earth and was super knowledgeable. He stayed late one evening to help accommodate my schedule and always followed up in a timely manner. The only feedback I would have is the amount of emails I received from others in the office. I think I got emails from every type of manager the dealership had even though I was in constant communication with Raphael. I would 100% recommend him to help find you a vehicle.
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Our family just purchased a 2017 Ford Edge Titanium from the Car Club (windmill lane) and what an excruciating rip off. After trading us up twice they stuck me with this lemon of a vehicle. I've paid well over the selling price of a new one and have spent most of my money of repairing this p.o.s. CAR CLUB ARE THIEVES for what they will charge you BUY NEW from dealer!!!
I just bought a vehicle with the Car Club and have had excellent service from every level of staff member that I have encountered. Nicholas Bonneville first contacted me and I cannot say enough good things about his commitment to service. He made sure every single thing I needed was taken care of and I have been made to feel a priority at all times. It was a real pleasure working with him. I also spoke with Glen and Matt at the other location. Both were super friendly and helpful. Glen happily answered all my questions and Matt worked fast to find me options that would suit my needs. So far, super impressed and looking forward to coming back to upgrade in the future.
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