Thorndale, Canada
4292 Dundas St
N/A
+15192683951
We recently bought our new to us MH from the fine folks here. I have to give a huge shout out to Gary for his patience in answering my " I have one more question " as we explored this unit. In a follow up to address some extremely minor warranty items it was dealt with quickly and efficiently. As we have been looking for our unit defining our wants and needs it gives us reassurance this is a "REAL DEAL" facility! It is hard to find a RV dealer who is good at both sales and service. To date they have not let us down. We look forward to building a lasting relationship. Thank you Forest City!! Murray and Wendy Percival
like
Terrible customer service from one of the owners Gary. Condescending manner, arrogant, Like he's too important to deal with customer questions. Doesn't answer emails in a timely manner or properly respond to reasonable questions about their vehicles. I gave up and bought from another dealer who seemed happy to have my business and answer questions. I wouldn't recommend this business.
Great service done in timely fashion. Invoice was always lest than estimate. I found them to be honest in every way. They are the best RV dealer that I have dealt with. I'll trust them with my rig any time.
I bought a new Roadtrek here in 2017. All the minor problems that I’ve had with it it have been dealt with satisfactory by these guys. I recommend this place. Scott
I had the privilege to deal with Gary and completed the whole transaction by email without seing the Winnebago. The RV arrived home, 800km away from Forest City and all was delivered as promised and in perfect shape. Thank you Gary for your assistance!
We purchased a 2013 Fleetwood Storm 32BH from Forest City in late June of 2018, we were excited to have a newer RV with low km's, and planned to have it for several years. We headed out on our first trip to the east coast the 1st week of July and got as far as the QC NB border before we noticed that the passenger side outer wall was separating from the chassis. My wife could actually put a pen between the wall and floor. I called back to Rick at the dealer ship and was told to return it immediately for repair, which we did. Prior to arriving back the rear view camera and cab AC failed. After repair we again headed back to east coast, this time the drivers side cupboards separated from the wall when the slide was extended. Repaired again up on return. Ricks father informed me that what would you expect when driving on rough roads through QC, ( trans Canada Highway) or when you buy Fleetwood. They offered to buy it back at a significant loss. We figured it was now repaired so we decided that the worst was over so we took it home. The vehicle sat in our driveway until Feb 23 of 2019 when we left for a 5 week trip to Florida. By the time we arrived in Florida the passenger side wall was again separated from the chassis. I called Rick to let him know and said I would come into see him when we returned. Also the drivers side wall separated from the chassis when the slide was extended. When we spoke with Rick when we returned we were told that it was not the same and it was a design issue with FLEETWOOD, there was nothing he would do. His father again said what can you expect from rough roads in USA, ( ie: I75 highway ). I was offered a ridiculously low price to purchase it back. They are now advertising this piece of junk as clean , low km certified unit. I have videos and pictures to prove what I have written here in this review. Buyer beware of any dealings with these people.
Due to changes in our plans (moving into a seasonal park) we had to trade in our motorhome as it did not make a lot of sense if it was just parked year round. Rick and the folks at Forest City were friendly, helpful, honest and professional. They really know their stuff. I wish I had come here to get service while I still owned my RV and if circumstances change again and I get back into a motorhome I will definitely be coming here first!
This was our first visit to Forest city RV. Gary treated us like family. We had service work done. This is a 5 star business. We highly recommend Forest City.
Deli
The best companies in the category 'Deli'