Hamilton, Canada
1070-1088 Rymal Rd E
$$$
+1 9055754202
N/A
The truck was very dirty, very unclean, when I asked the employee about why was it dirty and how could you not wash or clean the truck between rentals he said .. its a working truck and i told him i paid for a clean truck.. they are very unprofessional and they work without supervision. Never again with that location. I advise every one to look for a different location where employees actually care about customer service.
like
Customer service is very bad and not willing to provide you with any information even when we asked. We stuck when we returned the truck not knowing what is the process and call center wasnt answering for 30 mins
After hearing that pulling out the uhaul I requested from out the snow would be difficult, i noticed that they got stuck in the snow, so i thought i might help steer them out or move some snow out of the way. The veryyyyyy rude lady driving screamed at the top of her lungs for me to get out of the way and go back to the office. Take about customer service i was literally trying to help them and i got yelled at ? Do not come to this uhaul or you will be disrespected especially if you are darker skin! I saw her kindly speak to a white man that came before me , they even helped him get things into his car. These people are racist.
Very efficient and effective in moving clients through. Very good experience.
For the most part a good experience. When I picked up a 5x8 trailer it had not been cleaned of drywall.
Deli
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