Essex, Canada
76 Talbot St S
N/A
+1 5197766316
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Our fridge went out and I contacted Essex Appliance online asking if they had the type of fridge we were looking for in stock and when delivery would be available. They did have what I was looking for and said they were booked for a few days but if we had no fridge they would come out the next day with it. I paid them for the fridge and set up delivery for the next day!! Amazing and friendly customer service and so accommodating! They will definitely get our business again! I would recommend Essex Appliance to anyone!
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I have been dealing Essex Appliance for almost 20 years, and with same representative for the bulk of that time. Exceptionally knowledgeable about their products, a true rarity in today's world. They are pros in every sense of the word. Frank sold me my initial appliances for my first house, and he is still there working for you. This most recent trip for a gas range, I worked with Randall, a man with over 30 years of experience. The prices are great when they didn't have to be. During the time of covid there is a shortage of certain goods and they could hold their prices higher to maximize profit, but they carried on business as usual. That is integrity and putting the customer first. They got me killer deal on my range (over 600 off MSRP). Delivered it free and took the old one away all for no charge. If you need appliances, they will have you covered and you owe it to yourself to make the short trip to Essex, you will be glad you did.
Exceptional value and customer service, Michelle was friendly and knowledgeable, free delivery to Windsor and delivery guys were professional and courteous, will definitely be shopping here again
I can’t say enough of how pleased I am with Essex Appliance. Purchased a washer and dryer at a great price and had it delivered and installed the next day. I definitely would recommend Essex Appliance.
I cannot even give one star for the service I received today, better yet the service I DIDN'T receive. We are in the market looking for an upright freezer and went in to see what selection they had as they last time we were in, their selection was next to none. The salesperson that approached us didn't have the knowledge of what upright freezer would be suitable for a garage and responded that no freezer is suitable for the garage (even though we were told from the previous salesperson that there were options) The salesman seemed put out that we wanted him to verify and walked away to talk to his \boss\. He was gone for quite awhile so we ended up leaving as it was obvious the individual wasn't interested in customer service. Just unacceptable service, come on Essex Appliance management see what's happening on your floor!
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