Toronto, Canada
625 Queen St W
$$
+14165046138
N/A
As soon as you walk into Duke's you are greeted by friendly, knowledgeable and so incredibly helpful. We went into Duke's looking for a Dutch style bike but with the ability to keep up for longer rides. Stephan (sp?) Was so helpful in pointing out exactly which bike I would like and it fit all the criteria that I told him. He even gave great suggestions on where to go bike riding around Ontario that fit our preferences perfectly after only having chatted for a few minutes. This demonstrated to me a level of listening, caring and salespersonship that makes for a great store. When spring comes I will definitely be going back to Duke's to get my bike!
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My favorite bike store in Toronto, great staff and great bikes!
A few days ago I had my first real bike fit at Duke's with Lorne. The fit studio is very impressive with the Guru fit system but the best part about the whole process is the knowledge and expertise Lorne brings to the table. Listening to what I wanted to achieve through the fit/cycling he was able to find the most optimal position for me on the bike. Having recently ridden with this new position it feels like a whole new bike. Check this service out and it will change your riding experience for the better!
Great customer service experience. Had to get a tune up which turned into a total rebuild. The team there walked me through every step! Highly recommend purchasing a bike from here. The after service is best I have encountered.
Had a bike fit today with Lorne and he addressed all of my concerns and was nice to work with. He understood my needs, and my price point and made my bike into a much more comfortable ride! I made the appointment via email and all the correspondence was prompt, friendly and knowledgable. Top notch bike shop!!
Great customer service! I got an indoor trainer from Dukes, which malfunctioned. I contacted them via Instagram at 10pm and got an instant response. I went in the store the next day and even though the warranty process takes 5-10 days, they instantly replaced my trainer to ensure I could continue my training with no break! Definitely one of Toronto’s best bike stores!
Fantastic service! Aidan, from the service department went above and beyond today: I had an issue with my child seat and, although they were booked solid, he went out of his way to quickly figure out my issue and get my son and me back on the road. Thanks guys!
The best bike shop in Toronto! These guys are friendly, know all about their products, and are able to provide excellent, unbiased advice when looking for a bike or gear. I've never been steered wrong by Dukes, and trust their staff and service like above anywhere else.
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