Edmonton, Canada
22032 113 Ave NW
N/A
+1 8553745296
I have been a customer with Dr. Green for the past few years. They have been nothing but amazing. The customer services is great and really easy to get in touch with a representative. I highly recommend this company to anyone who is looking for sufficient service.
like
In a world where there are lots of companies big and small that offer yard maintenance services it can be overwhelming. I contacted several including Dr. Green whom my girlfriend recommended. I appreciated the local context of the business, the quick response to questions and ultimately the service. On one occasion it rained within a n hour of the service. I was worried the impact of the fertilizer/weed control would be less than effective. I contacted the company was asked to wait and see what might happen to the weeds in the next week to ten days. Not happy after the wait time I contacted them and then were out promptly, no questions asked. It’s a service I have signed for again on a prepayment process last fall.
[UPDATE: 2020-Jul-22] The regional production manager “Ryan” came by today to discuss the issues below, and reconcile them. He has noted the issue with the mess left behind and assured me that it would not happen again. In addition, he also resprayed the weeds as a courtesy service. As such, I am bumping this review up to a 4, updating the pros and cons, removing my bad recommendation, and will provide another update after the next visit. Thanks Ryan! [SUMMARY: ORIGINAL] I wasn’t going to post this, as I thought I would give them a “third” chance; but I’ve had it. This is only my first year using them, and I signed up for the Ultimate plan which was about 347 before tax. Read on... This company is not professional. They have been in and out in less than 10 min on every visit thus far, and the results are barely noticeable. I’m slowly realizing that this is your typical high volume low quality company. I have asked this company “three” times now to please clean up the fertilizer from the driveway, and sidewalk. My neighbour has pets and a two year old that were getting into the fertilizer, so he knocked on my door about an hour ago showing me the mess these guys made (see the image attached). It took me less than 15 min to clean up the mess that they should have cleaned up. I know these guys start at 5 am, and probably work until 5 pm with minimal breaks; but that’s still no excuse for being unprofessional. [RECOMMENDATION: REMOVED] [PROS: UPDATED 2020-JUL-22] - Cheap - On Time - Over seeding worked well - Wiling to address issues [CONS: UPDATED 2020-JUL-22] - No noticeable difference in the weeds on my lawn, even after following their best practice for mowing and watering - Unprofessional and messy
They always come the day they say they will. They’re in and out quick so I rarely see them. Our grass was the nicest it’s ever been. Worth the money for sure.
We have been using Dr Green for several years now. The product seems to work great and the team is very responsive when something comes up that needs attention. Great value for the service.
Deli
The best companies in the category 'Deli'