Edmonton, Canada
12237 154 St
N/A
+17803061334
Have had Mikdin the technician come and repair/inspect our furnace multiple times and they have all been pleasant experiences. He knows what he is doing and does it well, as well as, gets straight to the point with his work and on what needs to be done. Today he helped us discover that our furnace was not working properly and we are more than happy for his discovery today as well as all his past work.
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The guy was very professional, courteous and covid-safe which I really appreciated since we have a family member who is high-risk. I know nothing about heating maintenance, and he walked me through each of the steps in a way that made sense to me, and now I feel like a much better equipped home-owner! He was very thorough and honest.
My previous furnace was sounding like an airplane was trying (and failing) to take off and my hot water tank was never producing hot water (probably closer to a warm river in the middle of July, so mostly cold). Within 2 hours of requesting a quote I had an online quote, within 24 hours I had an appointment set up and a VERY THOROUGH explanation of all of my options and in less than 48 hours I have a brand new (and VERY quiet) furnace and a hot water tank that ACTUALLY heats water! Everything from start to finish was SO easy, and so well explained! I would 5/5 recommend them to absolutely everyone! Thank you Peter and team for everything!!
DE Home Services came in and where polite, and pleasant to talk to, easy to understand and completed the furnace inspection in a efficient time frame. Now we feel more comfortable with with what regular maintenance we should be doing on our furnace and knowing how well it is currently performing. Thank you Direct Energy.
Eli is very nice and professional. He answered all our questions professionally. I highly recommended him.The lady in customer service is very nice too
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