Oakville, Canada
128 Kerr St
N/A
+19058425658
Superb knowledge and service. Highly recommend. Its so nice to have personal service. The world is a better place for small shops such as this I wish I had more business to give him. Don't need to look anywhere else. Cheers Stay Safe
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Great service from Don at Claude's Vacuum Shop! I reached out to Claude's Vacuum to find out if they can unclog my central vac system as I was experiencing very low suction. Don called me back and scheduled a Service call at a very reasonable price (1/2 price of someone I contacted on Kijiji). When Don came to my house to diagnose the issue, he very quickly realized that there was not a clog, but rather it was the vacuum itself. We went out to the garage and he immediately noticed that the vacuum the builder had installed 4 years earlier was way too small for the size of my house. I had thought the same thing when I moved in, but it was working and thought it must be that they are making them smaller now... Don removed the canister from the wall and started it up to show me that the suction going directly into the unit was very low and that it was likely the motor that was burning out and would need to be replaced. He offered to take it back to the shop to confirm, but I asked for a price on a new vacuum that would be more appropriate. The price for the unit was more than I wanted to spend, but when I factored the cost of a new motor and the fact that it would likely burn out in a few years too, I opted for the new unit rather than waiting days for a new motor. Instead, Don went back to his store and within a couple of hours I had a brand new vacuum. Let me tell you, this thing is POWERFUL! I could not believe the suction on this machine...I'm not really keen on vacuuming, but this is like getting a new power tool...I actually look forward to using it each and every time! What is even more amazing is how QUIET the unit is in the garage. My wife was the first to notice and I thought she was exaggerating, but I can barely hear it working from the driveway and its very quiet inside the garage. So much more quiet the smaller unit I had replaced. And it has a 25 year warranty! Thanks Don for your honest advice and service!
Claude’s deserves a FIVE star rating. I needed a replacement part for a steam cleaner, which turned out to be no longer available. However when I phoned Claude’s they thought that a similar newer part would fit – I took my old part into the store and the new part appeared to be the same as the old. However when I got home it did not fit!!! I returned to the shop and the solution was to modify the new part to fit – without charge. You simply can’t get better service than that. By the way the modified part fit perfectly. John Oldham
Highly recommended. Extremely knowledgeable. Customer focused. Don’t bother calling anyone else; great products and service.
Quick, friendly service. He really knows his products.
Deli
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