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Centre Dentaire Familial Bui

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Brossard, Canada

dentistebui.com
General Dentistry· Oral Surgeons· Cosmetic Dentists· Dentist

Centre Dentaire Familial Bui Reviews | Rating 4.4 out of 5 stars (8 reviews)

Centre Dentaire Familial Bui is located in Brossard, Canada on 8005 Boulevard du Quartier #205. Centre Dentaire Familial Bui is rated 4.4 out of 5 in the category general dentistry in Canada.

Address

8005 Boulevard du Quartier #205

Phone

+1 4504623368

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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Jong Kim

One of the most infuriating experiences I’ve had. TLDR: receptionist does not know how to process a claim and is incredibly negligent on her ability to follow up with the insurance company and the client; she provided an update after 10 months. Insurance claim failed and I ended up having to pay out my own pocket. The receptionist does not know how to process an insurance claim properly, fails to keep in contact with the insurance company of why a claim was rejected, and notifies the client 10 MONTHS after the initial visit. Despite the situation being her fault, she had the audacity to passive aggressively shout on the phone with excuses saying that the dentist was closed for 3 months. Even with the closure for 3 months she still had 7 months to contact me. Due to her lack of ability to communicate properly and on time with the insurance company and myself, the deadline to change the insurance claim passed by 24 days. Had she gotten back right away to me, or even a ridiculous time of 9 months later, this could have been avoided. Overall the receptionist has been very unprofessional, is incredibly incompetent, and is rude to clients. Will not be returning again.

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Nichole Dyer

The office is clean, modern and comfortable. The reception staff are warm and welcoming. The Dental Hygienists are kind and knowledgeable and Dr Bui herself, is easily the best dentist. This clinic is amazing! Exceptional and professional service, especially with kids. Highly recommended!

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Deeken Dee

Great service, friendly staff...Gilles Whitecar.

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Corina Coco

This dentist has been my dentist and familues dentist for many years. After having 2 root canals and filling s put in almost 3 years ago . The filling have separated from my orginal tooth setting and cracked my teeth again. The pain is unbearable. Also due to the terrible Customer service from the very rude receptionists we decided to close our file here. After doing much research I discovered that I can aquire my file and my families files as well . However the receptionists again tell me that they do not send them to households only from dentist to dentist !?! There is no Law stipulating that I cannot aquire these files via mail. Or pick them up at the office personally For over 2 years I was spoken down to by these receptionists who did not read any notes that had been put into my file. As we were out of country and could not make our appointments during those times. I called many times and left many messages and had no responses. I have sent one final email to the denttist office to once again aquire my file, and am seeking legal action against them now to get my files. The work they did in my mouth is terrible and I have had pain ever since not my teeth have cracked and the work they did is only causing me more pain. I do not recommend anyone stay with this dentist Nor try them.

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Alexandra Lacoste

J'ai été au Centre dentaire familial Bui pour ma première visite il y a quelques jours et je n'ai absolument rien de négatif à dire. Tout le personnel à qui j'ai eu la chance de discuter a été très professionnel, humain et hyper gentil. Toutes les personnes ont pris le temps d'effectuer leur travail et de bien m'expliquer ce qui se passait. J'ai été tout de suite mise à l'aise! Je recommande!

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Nagie artist painter

À la minute où je suis entrée dans le cabinet, j'avais l'impression de les connaître depuis toujours. Très bel accueil. Service impeccable. Employés souriants et dynamiques. Que dire du Dr Bui? Excellente!

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Bianca Michetti

Personnellement, je n'ai jamais eu le plaisir d'allez chez le dentiste, mais au centre dataire familial Bui, le services et professionalism que l'équipe démontre surpasse mes attentes. A part de ma famille de cinq personnes qui utilise les services, je suis aussi propriétaire de 4 garderies avoisinante et je les réfère avec plaisir. Je n'ai jamais eu de retour de mauvais expérience. Seulement, du positif a dire les essayer c'est les adopter. Je suis maintenant déménager de Brossard a Laval et je vais faire le trajet parce que je ne changerais jamais de dentiste.

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Cathy Cardinal

Wow!vous êtes une équipe formidable un service attentionné dès l'arrivée à la clinique jusqu'à la visite de Dr Bui . Merci beaucoup

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