Richmond, Canada
6560 McMillan Way
N/A
+1 8774427873
Delivery
Worst Comapny you can ever deal with. I had issue from their leaked bottle and it ruined my carpet. It's not a big issue but I complain about 3 months ago and they said, they will send someone to clean it. I called them again about 2 months ago and about 2 weeks ago again, nobody came yet. I leaned my lesson and now I place the orders to Take a Break Coffe - Great company with best customer service. Don't make the mistake my company did.
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READ the reviews before becoming a client! Wish I could give zero stars. All the negative reviews are true. Loyal client for more than 6 years and in the last few months they have failed to deliver water- no reason and no notice. Went without service for over a month before finally switching. Aquablue had water delivered the same day! Oh, and Canadian Springs still charged me for the machine rental while I had no water!
Worst water service company to begin with. Four months ago, they delivered me excess cups. My monthly order is only 2 sleeves of cups together with bottled water of course. But that month they delivered 40 sleeves. I called customer service to have the excess returned. Initially they refused but later on three times of persistent calls, they obliged. When they finally picked up the excess cups, I called them again and asking for a refund. They connected me to their account department to facilitate the refund and I was told I will get the refund in 7 to 10 business days. Two weeks past still no refund. The cycles went like this for four times. After two months, I finally decided to cancel the account. I returned everything (bottles, rental dispenser). Until this time, I haven't gotten the refund plus the deposit for the bottles. They have the worst customer service or accounting system ever! I you do not want headaches, DO NOT do any business with this company.
The poorest service I've known. This company simply doesn't deserve the right to call themselves 'Canadian'.
I have nothing good to say.
Deli
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