Surrey, Canada
13387 72 Ave
N/A
+1 6043395040
I usually bring my bottles to the store front for refill, as its the most economical, but I recently had hop replacement surgery and ran out of water. I called and ordered water at 10am and it was delivered by 5pm. I really appreciated the quick service, the low cost and the friendly manner which this transaction was completed. Thank you so much. Cynthia Stogren
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Terrible customer service we waited for 3 weeks and still didn't deliver. Unbelievable
I've been dealing with this place for a number of years because they are a good price and very close to my shop, so quite convenient. I usually purchase credit and fill as I go. Anyways, shortly after one time I had just filled up my credit, maybe three bottles in, somehow my account and my money disappeared from their computer. I asked to speak to owner or anybody who could help(the guys at the desk are ok but this is beyond their authority I imagine?), and I left my number on 3 different occasions, but I never got a reply. Now we are not talking about a whole bunch of money, it is just more the fact that there was an issue and whoever is in charge was unwilling to deal with it. Even if I just got a phone call back and some kind of an explanation and apology I could have just eaten the money that I was out and continued as their customer. Seeing as they couldn't even be bothered to do that, out of principle and being a small business owner myself I would prefer to just take my business elsewhere if that's the way they deal with their customers. And that's exactly what I did... I go somewhere a little further out and pay a bit more but I get the customer service I expect now. Maybe they won't miss my 20 refills a month, but after reading all these reviews they might miss the several hundred a month.....and counting.
Great place to get your water refills or new water bottles, always friendly, and will take the bottles right to your car
Amazing customer service, I have using this water and Aqua blue water for the past 18 years and we will continue, safe and recommended water source Thanks Jeff for all this years of good service.
Deli
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