Campbell River, Canada
1690 Maple St Unit B
N/A
+12502049115
Mike and his crew were awesome. I am a very pleased customer! What a huge difference this new heat pump is making already. This small business is the best, well done Mike!
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Highly recommend! They offer true 24/7 emergency service (in fact the only ones to pick up the phone on a Sunday morning). The tech was friendly and made sure I understood the problem. Before he left, I had a quote for how much it would be to fix the unit. A few hours later, I made the decision to replace the unit and I had a full quote by that evening. Talking with the owner a few times and you can tell he is overall a great guy and won't try to upsell or take advantage of the situation!
Paid Mike and North Island Mechanical 9500.00 dollars for a new combi boiler on Sept 16. After a few visits back and then aggressive rude calls he basically left me high and dry with a non functioning system and told me it was not his problem Had to hire a new contractor to repair deficiancies and get the system up and running properly. New Plumber installed proper venting up the chimney which Mike said wouldnt fit so I ended up with a 4 inch duct in my bedroom. Repaired exhaust that was pooling water and 16 ft of pipe held up with an old teflon tape spool. Installed proper chimney cap to support pipes. Changed out zone valve that I was charged for and was never installed ,mike said they changed the guts which was a lie. Repaired sagging water pipes that were hanging down below the joists. Power flushed the whole system. All works perfect now. Big thankyou to my new plumber and a big rant to Mike from North Island Mechanical for basically telling me to F off after spending ten grand.
Mike and his team were professional from the time they pulled up, till the time they finished! Absolutely amazing service, clean work and awesome attitude. Would highly recommend to anyone needing any of the services they provide.
I was 100% impressed with the prompt attendance and service received. My 4 year old furnace bit it during inclement weather and they came by within an hour of calling, immediately assessed the issue and determined the panel had failed. It took only a few days for the new panel to be couriered and they installed it the day it arrived. There was no mess involved and staff were professional and extremely pleasant to deal with. 10/10 service experience. Thanks North Island Mechanical!
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