Burnaby, Canada
3918 Kitchener St
$$$
+1 6045582250
N/A
Excellent service. Very knowlegable staff.
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Delivered quickly and arrived well packaged. Definitely use House of Knives for future purchases.
Super efficient warranty process. Highly recommend
I had a issue on Cyber Monday while trying to purchase a knife. I contacted House of Knives on twitter, was immediately given a customer service rep to email, and was on the phone with them a couple hours later to resolve my dilemma. And all this on one of the busiest retail shopping days of the year! As an added bonus my knife showed up less than 48 hours later! I highly recommend House of Knives for their products and great customer service!
For the past years, as we've been been growing our Wusthof collection, we've shopped regularly here (online a few times and in store when visiting family out West). Twice I've needed to access customer service before finalizing the order (price match & issues with account/points) and twice I've had incredible customer service from Lisa. Had great service as well at the Nanaimo store. I love the sale prices when available and I really appreciate the price matching (and the service that Lisa provided which was over and above what I expected). Thanks!
Deli
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