Brampton, Canada
20 Wilkinson Rd
N/A
+1 9057910677
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We are so happy with our Caldera Spa! The entire process was very straightforward and easy to follow. Our sales guy Gavin was great, he responded quickly to our questions and we got our spa a month before the initial delivery date. My family was able to enjoy the spa sooner then later. Big shout out to the delivery guys Jay and Mike who delivered the spa nicely. Thanks again!
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I hired Pioneer to both close and open my pool last fall and this spring. The total combined cost of these two services for a small above ground pool was nearly 600. All they did was roll up my tarp and put the garden hose in my pool, literally nothing else. This picture below is the condition my water was left in which is completely unacceptable for what I paid. I have used other companies to open the pool over the years and none of them have ever left it in such poor shape, it's honestly quite shocking they would charge so much and provide so little. Not even a basic chlorination with 5 worth of liquid. When I spoke with customer service, they told me it's not their responsibility to do anything other than roll up the tarp and turn on the pump. Needless to say, I'll be going back to Pool Mart in the future
Pioneer pools Brampton in one of the best locations I’ve been. Customer service is exceptional. If there is anything you need For your pool. Ask for Kelsey. She is truly the best. If you can’t find what you need. Kelsey will make it a priority of hers to ensure you get it. Great work guys!
It is with absolute conviction that I give my strongest personal recommendation for anyone to use Pioneer Family Pools as their home pool supplier of choice. It is because of their fantastic customer service representative Kelsey Blois that our experience was absolutely superb. Kelsey was able to help us navigate multiple pool complications that we were experiencing as well as direct us towards the products and supplies that were able to fix our issues. Her professionalism was demonstrated time and time again through promptly responding to phone calls and following up with us to ensure our problems were solved. Anyone looking for professionalism, cost effective solutions and great customer service can find this at Pioneer Family Pools in Brampton. Just ask for Kelsey!
The Brampton location for pioneer family pools is great. My sales rep was Gavin and he was always polite and quickly would return messages with all the questions I had. Having a pool takes time to understand what chemicals your water needs but the staff are helpful and polite and I would recommend this location and Gavin to other friends or family looking to put in pools or hot tubs.
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