Montreal, Canada
6010 Sherbrooke St W
N/A
+15144813113
My son was on the market to purchase is own, first bicycle. We shoped around a while, but as soon as we stepped in McW we had the feeling we were in good hands. After asking us a few questions, Bruno with its 41 years of experience selling bicycles was able to get my son exactly what he was looking for in his budget. These days real, in person customer service is becoming a thing of the past but in the end it's what makes the difference and you cannot put a price on that.
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McW is a great neighbourhood family bike shop. The staff is knowledgeable, friendly and helpful across the board, from the mechanics to the management. At a time when bike shops are swamped, I never felt rushed or ignored. They took all the time to make sure I had the right bike with the right fit. I want to give a special shoutout to Steph, whose level of service and attentiveness was second to none; he went above and beyond. I'm now the happy owner of a fantastic new bike that I love to ride.
I was on Kijiji looking for a Thule chariot cross and saw their store advertising. Ended up buying it from them and received really great service. They even offered free shipping (I live in Ottawa) and prices were very reasonable. Definitely recommend this family owned local business!
First off I am super pleased with my purchase! I would like to thank the staff for all of their expert advice ( Grant & Shelby ) and thank you to the management ( Sal & Richard ) for answering my email for a follow-up with not one but 2 emails and a phone call. I never felt pressured to purchase a bike which was out of my budget and they even suggested I go for a certain brand which was less pricier than what I had inquired. Honesty and excellent customer service. Highly recommended. Now off to the trails for me! Note : They said 7-10 days delivery time and I got my bike on the 10th day which in my opinion is okay given the current state we are all in. Kudos to all the mechanics who work tirelessly to get bikes and repairs done as fast as they can :)
Very entertaining and lively place!!! Good mix of old and new school approaches. Their prices are fair, selection is great and they are always willing to help. Excellent to see them going in a different direction and carving out a niche of their own with Catrike as well as GoCycle and DOST eBikes. Special shout out to the Mechanics - Robert, Jolibeth & Yves. Stephan joining the Team is a really refreshing face. Would highly recommend.
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