Calgary, Canada
5545 6 St SE
N/A
+1 4032593334
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
A five platinum star experience! From first contact with Cindy at the Service Desk to Al Peters the Appliance Technician. I do not recall ever having stellar and impeccable service like this. Al was better than excellent in his service to repair my LG washer that the drum broke. Honest, sincere, polite, helpful, and EXTREMELY KNOWLEDGEABLE! The best! I tell everyone to use him and how great Cindy is. So pleasant and kind. Supreme service DOES EXIST! In calling around initially I couldn't believe the lack of service in the industry. I finally called Atlas and WOW. I would never ever call anyone else again. If there is such a thing of perfection in service... they have have it. Al is unbelievable. Cindy at the front lines was exceptional in demeanor. No trickery. Just straight up GREAT SERVICE from finish to end. My sincerest gratitude to both Al the technician and Cindy at the front desk. Never will I call upon anyone else again. Yes, EXCELLENT SERVICE does exist and NOT gougers. I wish I could give 100 stars! Al is like a white knight in shining armor!
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WOW, unreal repair provided such professional, friendly and expert service!!!The tech AL came and fixed my “NOT FIXABLE” refrigerator that multiple companies tried to repair it for over a year with endless service calls and replaced parts . We are grateful for his real professionalism by finding the issue just in 2 visits and help in explaining what the fault was step by step. He is a treasure to the team and I would highly recommend!! Thank you very much AL for your incredible help!! Finally we can use our refrigerator
Had washing machine problems and Al came out and had to order a new motor. He was back today and put in new motor and machine is working great. Al was very professional and explained what he did. He arrived when he said he would. Very personable and knowledgeable. Would use Atlas again without a doubt. Very impressed with the service.
I purchased a new refrigerator and dishwasher at Atlas Appliances in July of 2020. After the fridge was installed, I realized the controller was not responding. After a number of phone calls and them coaching me on trying to eset\ it, they sent a technician out the following week and it was finally working after that. I understand these things happen so forgot about it. The dishwasher was installed about that time as well. In January 2021 I discovered water leaking in my basement. I determined the likely cause and had the water in the house shut off intermittently until I was pretty certain it was the diswasher line leaking. I had a plumber out who confirmed a slow leak at the dishwasher connection and repaired it, then I repaired the damage in the basement. Then I called Atlas and left a detailed message with the receptionist on what had happened as the service manager was out. It has been almost 2 months and he has never returned my call.
Friendly Professional Service Competitive Price Purchase Date: Oct 5 2019 Item Purchased: GE Profile Free Standing Electric Range & Oven Model #: PCB987SMSS We have owned 2 sets of Kitchenaid fridges and electric ranges over a 25 year period and were looking for something a little different. After looking at Kitchenaid and Samsung electric range and oven units at a large box regional appliance store we remained seeking an alternative. We googled for the nearest GE appliance dealer and Atas popped up. We arrived at Atlas' unassuming store front and was greeted by Harry. We requested to view a higher end free standing GE electric range and oven unit that wouldn't break the bank. Harry showed us a couple of GE units: one with a warning drawer and another with a baker's oven. Not knowing what a baker's oven is, Harry explained that the drawer will heat up to 450F and is used as a second oven. This was great as it is similar to a 2 door double oven with easier access and continued storage. The GE unit also has the meat temperature probe, which is now predominately offered in slide-in units. Harry further explained the pro's and con's of other manufacturers as well as after sales service from Atlas should an issue arise. Our purchase experience at Atlas took 30 mins from start to finish. On leaving the store we felt extremely confident in our purchase decision. The delivery and installation was provided on a prompt and professional manner. We have been using the GE appliance for 2 weeks and have been extremely satisfied.
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