Ancaster, Canada
737 Golf Links Rd Unit 6
$$
N/A
I love all the beautiful items they have for sale at Pier One. What stops me from going more often though is the way the staff follow the customer around as if they are going to steal from the store. I don't steal and I don't appreciate being made to feel as if I am a thief! It's a terrible thing to do to anyone who shops there. If they are so worried about theft, install more security cameras!
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Found a mark in the paint on the table that I was buying and they offered to fill it in with a marker. They wouldn’t give us a discount until we prompted them. Decided to reorder the table and we got one that had a yellow coating (instead of clear) on the top. Such terrible customer service and product quality!
I love Pier One !!! The staff are always so nice and welcoming. They have gone out of their way for me when I was redoing my living room. I am so pleased with everything I have ever bought from there!!! I will always go back. I love when the seasons change and you go in and it's just so beautifully decorated. Love this shop !!
Great store. Has some good deals on interesting items. Staff is incredibly friendly and helpful.
The store was beautifully decorated. The staff were helpful and very friendly.
I bought a table here. I got the loveliest lady to help me. She was patient, knowledgeable, kind and gave me great customer service. The stuff they sell is gorgeous and you can often find great sales.
Always enjoy this store. Great place for fun decor.
I purchased many items from Pier 1 store in Ancaster and love them. I used to go to this store more often but have decided not to give my business to this store any longer. It all has to do with their sales reps. The regular staff are friendly and express desire to help, however the sales supervisor Ruby is very ignorant and curt and will find any excuse not to assist when asked for help or advice. I have worked in retail myself and i understand it could be hectic at times but it should not be that difficult to be courteous and professional. Being ignorant and full of herself doesn't go well with me. When I go to a store i go to enjoy browsing and if i like what i see and what i need i will buy it, so i pose a question to Pier 1 management in Ancaster; is it too much to ask for a bit of a smile on your face and a good customer service?!
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