Cambridge, Canada
900 Jamieson Pkwy
N/A
+15192605551
Frustrating when you don't indicate on here that your store front is closed.
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I am writing this review because I am extremely disappointed in the service I received this past Mother's Day weekend from Allegra Flowers. I ordered my mother a flower bouquet to be delivered this past Saturday (May 12). By Saturday evening and after speaking to my mother, I realized that the flowers had not been delivered. I called Allegra Flowers to follow-up. The staff apologized and assured me that my flowers would be sent on Sunday (Mother's Day May 13). Around 6pm on Sunday, after calling my mother to wish her a Happy Mother's Day, I realized that the flowers had once again not been delivered. I called Allegra Flowers again and the staff apologized. I asked for a full refund of my money, which I have not received yet. The staff showed absolutely no empathy for my situation as this gift was more than a Mother's Day gift. In my card, I had said "Thank you for everything you do everyday" because I wanted to a simple thank you because the past 3 months, my mother has been tirelessly taking care of my father who is undergoing chemotherapy and because of this company, Allegra Flowers, my mother did not receive gift from her daughter. I am deeply unimpressed with Allegra Flowers, who didn't even try to make this situation right. Shame on this company!
I've had flowers delivered to me from here a few times as it's the first one that pops up in the google list, and people from out of town won't know any better, but the flowers have always been beyond disappointing and die very quickly. My cousins recently ordered flowers from here for my dads funeral and they were delivered to the funeral home half browned and starting to wilt. Total waste of money!
I bought flowers yesterday, for Valentine's Day. Everything about my experience here was sub-par. I phoned and ordered in advance off of an arrangement that was displayed on their website. When I arrive to pick up the flowers they were not similar to what was on the website. No plant food. No water picks. Not even plastic wrap to help protect the flowers. It was literally a bouquet tied together with one piece of tissue paper. That's not the worst part. It is one day later and the flowers are wiled and essentially garbage. I have ordered flowers many many times and this is by far the worst product I have received. I wouldn't recommend and I will not be returning.
Ordered flowers for my wife for Intl Woman's Day. I was told they would be delivered in the morning. Did not get delivered until 3:45 in the afternoon...just before she left work. How disappointing. My wife was happy, that is the saving grace...
Amazing customer service and willing to help a last minute shopper in a pinch! Thank for such great service. Your friends at MVP FOOTBALL ACADEMY!
Asked for a large waterfall bouquet for my wedding and instead got a small regular bouquet that looked like nothing of what I asked for in our consultation and even provided pictures, Charged me 200 and in the end I was very disappointed. I also wanted to pick them a day early and called a head of time and they were not ready
Got a great bouquet of flowers for my wife on her birthday - reasonably priced, nice selection of flowers, beautifully arranged, lasted for about a week!
Deli
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