Milton, Canada
85 Steeles Ave E #9
N/A
+19058785080
I took a big breath because I had to calm down to write this review. I had an eviction that had to take place at \x\ time. Aim showed up at the scheduled time. Fantastic. The sheriff had some \issues\ getting the tenants out. Aim was patiently waiting through the whole process with us. No complaints, no nothing. Bill kept mentioning words of encouragement and kept us positive throughout the whole situation. They changed the locks, fixed the latch etc. and had the best customer service ever. I mean it! I will definitely find excuses to refer these guys and would definitely hire again!
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I am not impressed with this company. I phoned once to ask for assistance, I was told they would look into it and call me back the next day. Never heard anything for over a week. I phoned a week later and spoke to Ashley, explained that I phoned a week ago about my issue and was hung up on mid sentence.. figued that maybe the call dropped... so I phoned again. She picked up the phone, I explained that I had just phoned and that maybe the call dropped.. and again mid sentence.. hang up.. so I called again and this time it went to Voicemail.... I can only imagine what their actual service is like if I can barely speak to the receptionist. People only phone lock smith's in emergencies... SMH.
Wayne was knowledgeable, professional and great to work with. He replaced and keyed alike our new offices promptly and efficiently offering expert concerns and insights. Will definitely work with them again in the future.
In this world of technology nobody uses their key for their car doors or trunks so when your fob doesn't work call Wayne. Perseverance and lubrication won and he saved me hundreds of dollars because everyone else just wanted to replace the whole lock. Thanks Wayne!
We use Aim Lock & Safe for all our business security needs. They are prompt, efficient, friendly and reliable. I accidently locked myself out of my office, they arrived within minutes and had access shortly thereafter. We have moved offices and they installed new locks and provide keys proactively. Their pricing is very competitive. We do not hesitate to refer them to anyone who requires a good Lock service.
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