Newmarket, Canada
16610 Bayview Ave
N/A
+1 9059670999
Repair services
Wonderful service. Incredibly professional and safe. Technician wore glove and masks and practiced social distancing, while also ensuring that they completed the work in a timely manner. Highly recommend!
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This was the most frustrating experience I had with a contractor in my life. Unfortunately Ali proved to be unreliable and dishonest putting my family's life in danger. I have ordered a new AC through Ali in the summer and paid in full. Installation went ok, although I had lots of questions and his 2 installers spoke no english so had to call him few times. AC never cooled properly, I called Ali and he said it is because my High Velocity system doesn't have a fan control handle and air gets blown too fast into the house. He promised he will talk to the manufacture, he never did and ghosted me. Also with that install I mentioned a non funtional recirculating pump which he offered to replace. All good until cold season started when I realized pump is not working. Called Ali and he promised he would come to take a look, also mentioned I have a 8years old in the house and it is cold. After a week and many calls he finally shows up, tells me there is a problem with the wiring, connects the pump directly and bypasses the thermostat and leaves telling me he will come back for a permanent fix. Since then (2 weeks already) I called him 50 times, messaged him and he completely ghosted again. Pump is running 24/7 it is extremely hot and I have to turn it off manually from the main switch to avoid fire hazard. I need to call another company now, don't know what else I can do at this point... AC not working properly, heat is working 24/7 overheating my house, can't use my thermostat. An experience I would not wish anyone to have. Avoid Ali and AZ Systems, he has no empathy, he put my and my child safety in danger.
They diagnosed the problem quickly and fixed it for us at a great price. No hidden costs, no sales pitch to scare us in doing more than we needed. The genuinely care about quality products and services. What a pleasant experience. I strongly recommend them.
We are extremely satisfied with the service received from AZ Systems. They had my A/C , Hot water tank & central humidity fire replaced with new ones, the quality of the work they have done are exceptional. We highly recommend their service.
overall amazing service , after I called, they were there in 45 min and solved the problem efficiently, and I have no doubts in hiring him next time
Deli
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