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Balcaen & Sons Ltd

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Winnipeg, Canada

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Plumber· Air conditioning contractor· Heating equipment supplier· Plumbing· Heating & Air Conditioning/HVAC· Water Heater Installation/Repair· Drainage service

Balcaen & Sons Ltd Reviews | Rating 4.1 out of 5 stars (5 reviews)

Balcaen & Sons Ltd is located in Winnipeg, Canada on 1392 Pembina Hwy. Balcaen & Sons Ltd is rated 4.1 out of 5 in the category plumber in Canada. Balcaen & Sons has provided expert plumbing, heating and air conditioning services in Winnipeg and beyond for over 75 years. Schedule your appointment ...

Address

1392 Pembina Hwy

Phone

+1 2044751506

Open hours

...
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Darya Omelchenko

Excellent experience with Balcaen & Sons today. Very knowledgeable, professional, honest and customer service oriented people. Our condo building needed service that included a variety of smaller and bigger jobs and everything was handled properly and professionally. This is not the first time I had a positive experience with this company and will definitely use their services again in the future. Highly recommended!

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David Johnson

Terrible service, charged double and made the plumbing issue worse. On top of that when I called to talk to the manager, I was passed between \managers\ who left the issue unresolved.

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Josiah Smith

Price gougers, be careful! Was double charged (looking at reviews now seems like a recurring theme). They expect you to have a thorough knowledge of how they operate their business (\plumbers\ versus \drain specialists\ in particular). Receptionist did not take correct notes, or ask proper questions so my problem was misidentified and I had to pay for two service calls. During the second service call I was informed that my drain had frozen and there was nothing they could do to help. Had the plumber they sent the day before known what he was doing, he would've been able to catch that and save me the second service call. This problem could've been easily avoided by asking correct questions, taking full notes, or even identifying the frozen pipe in the first service call. If you make sure you ask about the difference between a plumber and drain specialist, as well as get the receptionist to read you what they've written down as your issue, you should have a great experience. Since they were pleasant people to deal with and work with. I just can't rate a company high for making me pay for mistakes that they could've easily avoided.

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Susan Katanna

I contacted Balcaen and Son to conduct maintenance service on my furnace they had installed years ago. I had neglected to do maintenance on a regular basis and I wanted to correct that. Christian was the repairman that did the service and he reassured me that all was well, but that there was a loud noise and vibration coming from the motor (that had been replaced by someone else a couple years ago). I was aware of that and decided I would leave it as is. However a couple of days later I decided to have it repaired because now I knew it was not supposed to be that loud. I made the appointment, Christian gave me my options and costs. When he arrived he mentioned he thought he had come up with another solution that might work. I was so pleased that he had taken the initiative to come up with a solution that solved the noise problem with minimal work and especially with cost savings to me! I want Balcaen to know that Christian should be recognized for providing excellent customer service and for representing the company so well. I will no doubt highly recommend this company and feel comfortable doing so. Five stars for sure! Thank you very much. Susan

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Benjamin Kroeker

Needed a boiler cleaning and they had a technician come in half an hour. They worked fast and efficiently with quality. My boiler looked like new after the cleaning. They diagnosed the reason for my fast soot build up and were able to make the necessary repairs for a good price. I will be using them for my regular boiler servicing. Thank you!

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