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Woodland Toyota

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Verdun, Canada

woodlandtoyota.ca
Car dealerAuto parts storeAuto repair shopCar repair and maintenanceMotor vehicle dealerOil change serviceToyota dealerTruck dealerUsed car dealerUsed truck dealer· Toyota dealer· Auto parts store· Auto repair shop· Car dealer· Car repair and maintenance service· Motor vehicle dealer· Oil change service· Truck dealer· Used car dealer· Used truck dealer

Woodland Toyota Reviews | Rating 3.9 out of 5 stars (5 reviews)

Woodland Toyota is located in Verdun, Canada on 1000 Rue Woodland. Woodland Toyota is rated 3.9 out of 5 in the category car dealerauto parts storeauto repair shopcar repair and maintenancemotor vehicle dealeroil change servicetoyota dealertruck dealerused car dealerused truck dealer in Canada.

Address

1000 Rue Woodland

Phone

+1 5147613444

Service options

DeliveryIn-store shopping

Open hours

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JC Rondeau

Absolute worst service department out of all the Toyota dealerships I've dealt with (and/or any garage for that matter). I'll be starting a legal procedure against them shortly so I won't go into too much details, but for anyone out there thinking of doing business with them, my only advice is don't. Something as simple as returning a phone call to provide me with an update took over a month (all while my car was sitting there). Actually scrap that, it took an in person visit to confront whoever was in charge. I was PROMISED countless times that I'd get a return the day of, the next day, the following week, etc. Dodgy half answers is all I got anyway. Simply don't go

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Erik Poirier

TL;DR : paid 35 for Woodland to break the handle on our seats and blame it on us, basically calling my wife and I liars. They refuse to acknowledge their fault and want us to pay 300 for the repair. Full story: we typically go to Spinelli, but thought we would give Woodland a try since its closer. Big mistake. We were doing a tire change so asked them to investigate why the handle on the back seat wasn’t working while the car was in the garage. The handle wasn’t working but it was however in one piece when we brought it to them. Get the car back, see on the bill a 35 charge for having investigated the handle, but mentioned that handle is broken and needs more time to repair. I look at the handle and its ripped out. Whoever “investigated” the handle obviously pulled too hard on it and ripped it out. We point this put to the clerk who denies everything and insinuates it was already ripped out and that we were lying. We phoned a number of times, always with the same answer. At the end of the day, we’ll be stuck paying for their incompetence. Went there once, will never go again. Lesson: take pictures of your stuff BEFORE sending it to get repaired at Woodland, because it might come back worse off and you’ll get charged extra. Better yet, go elsewhere and give your business to actual honest people.

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STEVEN B

I don't understand the negative reviews. Everybody I spoke to was amazing! Cory Theberge took care of everything for me, and I couldn't be happier. I spoke to the whole service team and they are just as friendly. I reccomend this dealer to anyone looking for great prices and amazing service.

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Tian Hao Sun

Went there for a free check up oil change (not free oil change, just the check up). Car came back with engine light, AWD light, tire pressure light all turned on. Contacted them about it, they said it was is 100% not their faults and it is just a coincidence that all the lights turned on after their check up/oil change..... Told me it will cost another 90 for an actually check up? They did the free check up and didn't find anything while 3 lights turned on? 100% scams, not recommended...

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Ehsan Akbari

Awful Experience. Terrible Customer service. AVOID IF YOU CAN!!! I booked an appointment for a Toyota airbag recall notice. I figured while I'm getting this service done, I could also get rust-proofing and an estimate for some bodywork. I was told when I made the appointment, and the morning I dropped the car off, that the car would be ready the same day. It wasn't. It spend about almost an hour that evening on hold and talking to various people to sort this out. I was promised the car would be ready the next day 10 a.m. at the latest and I'd receive a call. I waited for the call. I Did not get a call. I called them back at 11 and after being put on hold for 10 minutes, they told me it'll be ready soon. Also, I never got the estimate for the bodywork. I asked on phone when I made the appointment, I asked in the morning when I drop the car off, and asked a third time when I talked to them that evening to reschedule the pick up. NO estimate. The guy that does the estimates went for a stroll while I was there to pick up the car. So, I'm out of luck. This is no joke. This is how this place is run. On top of that, I was told I'd get a \free visual inspection\ with the appointment. No-one bothered to explain to me the results of the inspection, or gave me any documentation about it. What's the point of an inspection if you don't communicate the results? I wouldn't be surprised if their some serious issue with my breaks and they just forgot to tell me about it. Frankly, based on what I experienced, I would never trust these people with my car again. AVIOD IF YOU CAN!!!

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