Search Icon

Creatures Pet Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Victoria, Canada

creatureville.ca
Pet supply store· Pet boarding service· Reptile store· Pet store

Creatures Pet Store Reviews | Rating 4.1 out of 5 stars (5 reviews)

Creatures Pet Store is located in Victoria, Canada on 770 Bay St. Creatures Pet Store is rated 4.1 out of 5 in the category pet supply store in Canada.

Address

770 Bay St

Phone

+1 2503823329

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
R

ronald steveo

Went in to buy some freshwater shrimp. Had a few questions about shrimp compatibility with other fish so we asked the male employee there. When we kindly approached him, he was clearly annoyed. He proceeded to rudely answer our questions condescendingly. Isn't it your job to help customers with any questions regarding fish? How stressful can your job be, you work with fish all day! Learn some manners and patience please. And judging by the other reviews, this place clearly needs to rethink it's staffing choices. Covid protocol is over the top too. Store was empty and they were still debating whether to let us in or not. One positive thing I can say is that the fish tanks are very well maintained and clean - thank you for at least treating your fish with respect. Now try treating your customers with respect too.

S

singletracktv official

Amazing place always have everything I need and there products and livestock are always amazing. This little guy 8 months now

M

Mike Long

The store stinks to high heaven!!! The smell of mold is overwhelming and I have no idea how employees can even work there without getting sick. You can see the mold even growing in the glass windows looking into the store. Id hate to think about how the animals are being cared for when the store is clearly a health HAZARD. I will never be going back into that store for fear of my health and it should be shut down for a good cleaning before allowing further public into the space.

土

土萠ほたる

Ty and Hailey are the knowledgeable staff for questions specific to turtles. They were willing to do a trade-in of a smaller tank and landing ramp (inherited with the turtle I bought from a coworker who originally bought the pet and supplies here) to buy a tank upgrade with landing rocks. Their selection of supplies are decent and very honest in their work. If an exchange is needed, the staff are very accommodating in correcting purchases that ultimately benefit the pet in question. Over time we are upgrading contents in the tanks; we still go to various pet stores in the city (for other pet needs) but locally for turtles, this is my family's main place.

T

Terri Shinault

I can not express enough my thankfulness to the staff here at creatures! From back in the day when we had a snake and had to come here for feeders to now, that we have a bearded dragon. The staff in reptiles are so knowledgeable! My daughter saved up all her money to buy a baby bearded dragon that we got from Creatures about a year and a half ago. Halo was super helpful with all the equipment we would need along with all the feeding tips. We’ve now been going every week to get Fiona’s bug supply and Serena is always there and so full of knowledge! I’ve never come across someone who cares so much about the “creatures” they’re working with. The covid protocols they have in place are great as well. Much appreciated! Thanks again to all the staff at Creatures!

Top 10 companies in Pet supply store category in Canada

Close