Toronto, Canada
2007 Bloor St W
N/A
+1 4167629119
In-store pick-upIn-store shopping
Just a fantastic experience from start to finish dealing with Stephen and the others at Wheels of Bloor. It is a very difficult time to find a bike but Stephen was able to put together exactly what I wanted, and more, so that I could still get some rides in this year. Very knowledgeable and excellent customer service. A great selection of bikes and accessories. Definitely worth a visit if you are in the market for a bike. I will buy from them again.
like
Bought my first bike here. The staff were fantastic. David and Stephen took time to answer every question I had about cycling. Good deal too, I was surprised I was able to get a full carbon bike for what my budget well. Stephen did a gret job fitting the bike for me as well. I could not endorse them more!
Awful customer service, not sure why they even use social media. They can't even answer a simple question but just keep posting pictures. Many bike shops want sales right now yet they ignore a simple question to a newbie bike customer willing to spend 3000-3500 thanks for the great service!!!
I called and spoke with someone at this bike shop who was very rude. I wanted to understand what bikes they had under 1,500. I disclosed to the associate that it's for my wife and she's 5' 5''. He immediately suggested a size 47 bike. I asked if there was a 53 in stock as well. He abruptly interrupted me and said twice \I can tell you now that won't fit!\ I was taken aback by his lack of customer service and pure ignorance. The back stories are that 1) I had called another bike shop and the associate wanted to know my wife's inseam length and height; and suggested that a couple sizes ranging from 47 to 53 so I knew 47 could not be the correct size without a proper fitting. 2) I actually bought my road bike from Wheels of Bloor in summer 2020 during the pandemic, however, had very little knowledge about road bikes. They sized me incorrectly and as a result, sold me an ill fitting bike. I had a feeling it was not my size because they strongly suggested a smaller size than I had expected. Additionally, after buying the bike size they suggested, I realized the bike seat was too high and I couldn't properly mount and dismount. Overall, my body didn't feel in full control of the bike. Nonetheless, I ended up paying for a proper bike fitting at another bike shop where they spent an entire hour to ensure the bike properly fit. My body felt the difference with the lack of pain in arms and in the cross of my back. During all this time, I would purchase accessories from Wheels of Bloor because I thought my bike purchase was just a one off, everyone makes mistakes. However, it seems like history was going to repeat itself with the associate adamantly wanting me to get a bike size too small for my wife. Hope this review is helpful and saves someone from a bad bike purchase.
This has been my go to shop for many years, I've purchased 7 bikes from this place, Cervelo P2, two Cervelo S5's, 2 Cervelo R5's, BMC timemachine, and a Cervelo Aspero. Great service, sometimes a quick tune up is done on the spot, quick flat tube replacement, or disc brake adjustment. Great group of guys in there to chat with when you're riding around the High park area so stop by when you get the chance and say Hi!
Deli
The best companies in the category 'Deli'
In-store pick-upIn-store shopping