Orillia, Canada
3-200 Memorial Ave
N/A
+1 7053277831
Kerbside pickupDeliveryIn-store pick-up
Wheelchair-accessible entrance
Went in today. Guy behind the counter had the personality of a nat. When I started to ask if I could pay my UPS bill his bland and somewhat condescending tone was "this isn't UPS". Despite the sign that says otherwise. However I soldiered past that and asked if I could send a package, which I had in my hand. Only to receive an arrogant "you need a packing slip" response. I said I believe it is right here, only to hear "you have to take it out of there", in the same arrogant and condescending tone, which I was actually in the process of doing. I picked up my parcel and headed for the door at this point and advised "I'll take my business elsewhere. A little customer service would help." If your job is customer service, perhaps a personality should be a prerequisite in the job description.
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We had hard to package pieces to ship, and staff carefully wrapped and boxed it all for us. Great service, many thanks!
These guys are awesome. Always take the time to understand what is needed and goes above and beyond with service
Most have said the same thing regarding the owner or manager he is pretty short and rude to customers. I dropped off a parcel and it vanished.... hmm... lots of excuses from the store ..... I would recommend you ask for a receipt that you have dropped your item off. I would really hope that UPS head office starts to review it's partnership with the owner.
Manager is incredibly unhelpful and unpleasant. Don't waste your time. The store is a mess. We drove to the UPS Store on Alliance in Barrie. What amazing staff and service. I would do the extra 25 minute drive every time.
Everyone at this particular store are excellent that includes the service and friendliness, they make you feel at home, will always use this UPS store, thank you Mr. Petersen
Very nasty, horrible little man that works there, pretty sure he's the manager, has a horrible attitude towards his customers. It's the same every time I've been in there, absolutely dread going there it just puts me in a bad mood.
Swearing under breath while serving a customer. I was told that they didn't have time to send my package.
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