Scarborough, Canada
1911 Kennedy Rd Suite 200
N/A
Toilets
Suggesting people not to visit doctor's office. The office admin person named Lorna is very rude and she doesn't like brown people. She seems racist to brown skin people. I went there to see a doctor and couple days later when my insurance company told me to sign a document, I called the office to book an appointment to drop the form. No one picked up the phone and no voice mail options to leave message. The telephone number was provided by the lady earlier. One day I went to the doctor's rehab centre and took the form to drop it. The rehab centre and doctor's office has an internal door which is always open. I told the receiptionist to check if anyone is available there and I can drop the insurance form. When she saw me near to the door she yelled at me and told she can't talk to me. I politely explain to her about the form keeping more than 10 ft distance. She told there is a fees of 180 to full up the form. When I informed her that insurance company will pay doctor's office 100 which is written there and she didn't say anything to me. I was wondering how come180 fees dropped to 100. Today I tried to talk to her from the rehab door to make an appointment with doctor and Lorna started shouting with me and came back from the door. I see everytime she see me her attitude changed appears to me she is a racist with brown skin. Recently, I see couple of news that some people hate Asian people and I believe she is one of them. Based in my experiences with this office, I am suggesting people not to go to this doctor's office.
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Worst experience with a doctors in our lives. My husband has been suffering in agony for months and we keep getting the runaround by these doctors. They take their time with sending forms to insurance to make sure benefits will cover injections and don't call back when a patient has been begging for help and doctors notes for work. We are extremely disappointed and furious with the lack of communication and professionalism. Our trust and faith in these doctors has been lost. We debated going elsewhere but only stayed with these doctors because we would have to go through another waiting process and bought of testing. My husband is now crippled and deteriorating everyday he is only 36yrs old. He just wants his life back and i want my happy guy back.
Dr. KACHOOIE is one of the best Drs I ever met. She is higjly knowledgeable and explains very well the situation. Been seeing her since 2017 and her hands are just like magic. Great friendly staffs who assisted me from reception to the room. Thank you for the great experience! Highly recommended.
Dr. Kachooie is a very good and friendly doctor. I see him for my injections and he is very gentle doing it. I have no issues with him.
He is very professional and knowledgeable, staff are quite friendly, wait times could sometimes be a bit too long like other professionals. The reason for 4* is no one will answer the calls if you need to speak to someone you have to drive there.
I arrived a bit earlier. Waited, 60 minutes passed my actual apmt. Her helper kindly filled out a questionnaire and explained a few useful hints. He also apologized about keeping me waiting. Dr. S. Kachooie came and treated me as if she knows me for many years. :) Very warm and friendly. She spent almost an hour on examining me. For first time a medical doctor listened to me till I stopped talking.:) She basically does this for every patient. How do you know, you may ask. Because people ahead of me came out from exam room after long time. I was thinking, while she was explaining my problem and teaching me a few hints, to ask her If I can see her again; she said to come back in 2 months. I quickly replied: In two months!!! :) If I wanted to score her office: 10, no less.
The 5 star reviews saying "She" and the 1 start reviews saying "he" I've been there a few times and I've only been seen by a male so I assumed that the doctor was a man. Wait times are extremely long. He did find what was wrong with me through my MRI but seemed like there wasn't any real solution for a fix.
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