Chelsea, Canada
528 Quebec Rte 105
N/A
+1 8198272414
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
This is my favourite go to for any of my home/outdoor needs. Its like an old-time hardware store where you just tell them what you need and the give it you.
like
Friendly local hardware store with my surprisingly good selection.
Best service ever always willing to help
Remarkably poor customer service by some staff. Don't dare to ask for a refund on defective products if the wrapper is off, because you will be told that they will never offer you a refund even if it does work. NO interest in accommodating a customer or finding a solution. No appreciation of my frustration at being stuck with a product that did not work for me. Did not call the owner or manager when I asked to speak to a manager and told me to come back tomorrow but that it was unlikely to be refunded. The bill totalled 175 and I asked for a refund of 23. I was allowed to return one of the items (with wrapper still on) for 6. The rest of the 23 they kept. It's fine. The service was so disrespectful and rude that I will never support this Chelsea small business again. After spending thousands of dollars at this local store, I will make the extra effort to go to the big box stores down the road.
Very friendly and helpful staff!
Deli
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