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The UPS Store

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Richmond, Canada

theupsstore.ca
Shipping and mailing service· Packaging supply store· Shredding service· Print shop

The UPS Store Reviews | Rating 3.1 out of 5 stars (5 reviews)

The UPS Store is located in Richmond, Canada on Garden City Shopping Centre, 9040 Blundell Rd #185. The UPS Store is rated 3.1 out of 5 in the category shipping and mailing service in Canada.

Address

Garden City Shopping Centre, 9040 Blundell Rd #185

Phone

+1 6042319643

Service options

Kerbside pickupDeliveryIn-store pick-up

Open hours

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Sophia McGregor

Terrible customer service and customer experience. The owner laughed several times when I asked for help locating necessary information to collect my parcel. Horrible representation of UPS' values and customer service. Absolutely do not recommend using this location for any services.

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Audrey Montero

I usually don't go to UPS, but I have been in this store several times in the past months and I am grateful to the help I have always get. Thank you! Customer service here has been complete, fast, efficient and I am very satisfied. Keep on the good work!!!

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xiao z

TLDR: Come here if customer service doesn't matter to you. Pros: Convenient location for central Richmond folks Cons: Rude and unhelpful owners. Don't expect to be treated like customers, more like kids bothering their parents during a 12 hour drive. What can brown do for you? Nothing, get out. Hope you folks can improve, but I'm taking my business elsewhere.

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Sharon T

I was reluctant to open a po box here as I read all the terrible reviews. I considered the UPS store at No2 & and Blundell, but they had some scathing reviews also. Seeing as this location is closer to my home, I decided to give this location a chance. I went there fearing the worst. I arrived there at 5:55pm being prepared they would send me away since they would be closing at 6pm and would not want to deal with the paperwork. To my surprise, the man was helpful and didn't mind opening the mail box for me. I later learned his name is Bert. I did not see the lady of who previous reviewers stated was mean and unhelpful. I can only speak for my own experience and I was pleased with how Bert handled the situation.

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Sat Tye

Absolutely terrible service. A worker shows no interest whatsoever helping his/her customers. I will go to different UPS store for my business.

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