Calgary, Canada
4705 130 Ave SE
N/A
+1 4032572045
Wheelchair-accessible car parkWheelchair-accessible entrance
Took our two month old baby to get a passport photo. Once taken we questioned the “photographer” as the photo looked extremely over exposed, she assured us it would be fine as they aren’t that strict on baby photos. Turned out the photo was rejected so we went back to get it redone, again did not turn out so decided to get a refund. The technology they use is very out dated and they don’t seem to have a set protocol on how to take baby photos and to make matters worst they charge 30!
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Went to Walmart Portrait Studio to get a family portrait done since we have not taken a nice one in so long! Was very impressed and surprised by the exceptional service provided by Kate! Although it was pretty busy, Kate still managed to be courteous and helpful to not just us- but everyone! Service was on point and I would definitely come back just based on today’s experience!
Extremely poor customer service. I will be taking this higher because i have never seen this much anger and impatience in a person whose job is to offer a service to clients. It's disgusting. Do not bother going there. Edit : ALSO, passeport photos are 30. Save your money and go to Costco and get it done for 7, OR to shoppers for about 20. You will be treated a lot nicer.
Ridiculous overcharging for passport photos. My husband had his done at the Walmart in Strathmore for under 10. I was under the assumption that this photo studio would be close to the same price. I should’ve asked about the cost prior to getting them done however, as the prices are not posted. 29.95 per child is what they cost, for a total of 62.98. I wish I’d read the other reviews prior to getting these done. Shame on Walmart 130th for associating themselves with these crooks. We will definitely not be using this particular studio for anything again.
We deeply regret to chose this place for our family shoot using their on-location and in-studio package. What a waste of our family's precious time, our money on inferior quality of photographs (they don't process photos for poor lighting etc.). Staff doesn't specify overall cost of shoot, access to photos, and photo processing and keep it hidden until you are well trapped into their marketing gimmicks of starred 49.99 CAD plans. Every layer of information about additional cost is revealed in layers when you have already completed the shoots. I chose this place over local professional photographers thinking this will be a better value for money, but I was proven wrong at every step while dealing with them. Looks like they are only good for quick and easy passport photos.
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Wheelchair-accessible car parkWheelchair-accessible entrance