North Vancouver, Canada
213 W 1st St
N/A
+16049845060
EDIT: I talked with the manager of Foundry, as well as the staff. They informed me that the front desk staff are not experienced with transgender healthcare and social expectations. They are working on this and hoping to train the staff further in regards to this. I met with Julie Zimmerman (the manager at Foundry) and my friend and I received a formal apology and were invited to help improve their care. Overall, it seems like their heart is in the right place, but they are just trying to catch up in regards to transgender care. -------------------------------------- TLDR; the front desk staff have proven to be insensitive towards transgender people and bias towards harm reduction seekers. First time I went, I was repeatedly misgendered by the front desk staff (I'm a transgender man) despite me telling them I was there for an appointment to assess me for double incision surgery. Called by my legal name despite me telling them I didn't go by it. Second time I went to grab supplies for HRT and was told by the front desk that I NEEDED to go to harm reduction and wouldn't listen to my friend or I about what we were actually there for. They acted very nervous by us just being there and were not kind. When we insisted we weren't there for harm reduction, they told us we needed an appointment. I called ahead and no such thing was needed. Overall, the Foundry seems like a great place, however their front desk education is lacking in the place it matters most. I don't deserve to get profiled as a \drug addict\ (as they seemed to see negatively) when I'm simply there for a common service that they should be aware of as employees at a LGBTQ friendly youth clinic.
like
Went for mental health services. Drop-in councelling provided. Much appreciated. Modern laid back atmosphere. Nonjudgmental staff. Many programs posted for lots of different supports. Pictured is a program for education on the subject of medication and psychiatry. A much needed resource on the North Shore.
Place for emotional and psychological support
A modern resource for today's youth as they attempt to navigate and adapt to this ever changing world. It has a drop in clinic/councelling, services for recovering addicts, resources for sexual health, and much more. Ages 12-24, entirely free.
The staff here are awesome
Deli
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