Nelson, Canada
626 Baker St
N/A
+1 2503541006
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
They took the boots off the mannequin display just to make sure I had the right size. Was really good service. Much appreciated and these boots never felt So Good lol
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I visited the Nelson Valhalla Pure today. I wanted a summer sleeping bag that was small and ultra light. I was lucky enough to be helped by Ian, a staff member. Ian was so helpful and attentive. He knew his stuff and clearly was an outdoorsman himself. I would revisit this store purely based on my experience with Ian. Please give Ian a raise in pay if at all possible. He deserves it.
Clean, neat and organized. Sanitizer in proper places. Very helpful staff.
Thank you so much to the staff who helped me choose!!! Excellent quality.
This review is for the VPO online shopping, which does include the Nelson store as they draw stock from any of their retail outlets. I would caution anyone shopping online to be careful especially if your wanting quick delivery. VPO is not fast 5 to 12 days before they even ship your order then shipping time is added to that so it could be 3 weeks to a month before you receive your items. I was trying to buy local support the local stores while adhering to the covid rules so I chose VPO to buy my first step onto rock climbing gear over MEC etc and well some of the items came fairly quickly from different retail stores in their network while others not so much, a simple enquiry left me feeling like I was being told off that the website had popups stating shipping times etc So I don't think I will be shopping their online store again if I need something fast I may go in and buy from the store but for online I'll stick with one of the bigger more organized companies even if it's a little more as waiting 3 weeks while ordering from North America is too long that's Asia shipping times and they cost a fraction compared to here. That's just my experience take it however you like , maybe it was just a one off but.... Their policy is 12 days and unlike other online stores they mean it...
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Wheelchair-accessible car parkWheelchair-accessible entrance