Regus - Ontario, Kitchener - Kitchener

Christian Strike

While the on site employees are helpful and professional, they don’t represent the experience of the organization, which is poorly managed. There is often no one at the desk as promised due to staffing, they have to rotate between sites. I’ve been over billed on my monthly rent and months later I continue to wait for a credit. I’ve been overcharged on my annual rent deposit to my credit card, and I’m still waiting over a year for a refund on the overcharge. The pop-up office / co-working sector has grown massively in recent years and Regus should be completely avoided. I’ve had to terminate my lease early and move my business to another location, which has been seamless thanks to my new landlord. Like many global organizations, Regus completely lacks the human touch. I would adamantly encourage prospective clients to choose another Co-Working or Private Office supplier.

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