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Hudson’s Bay

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Winnipeg, Canada

locations.thebay.com
Department store· Perfume store· Women's clothing store· Men's clothing store· Shoe store

Hudson’s Bay Reviews | Rating 4 out of 5 stars (8 reviews)

Hudson’s Bay is located in Winnipeg, Canada on 1485 Portage Ave. Hudson’s Bay is rated 4 out of 5 in the category department store in Canada.

Address

1485 Portage Ave

Phone

+1 2049753228

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Amenities

Public toilet

Accessibility

Wheelchair-accessible car parkWheelchair-accessible lift

Offerings

Men's clothingWomen's clothing

Open hours

...
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S

Sandy Marie

Hudson's Bay is definitely no longer what it used to be. I have been a loyal customer for many years but it's become a nightmare to shop with them, whether it's online or in store. I returned an online order over 2 months ago (sizing issue) and received a confirmation e-mail from HB confirming they had received the item. Over 2 months later, I am still waiting for my refund. I talked to their customer "service" on the chat (good luck with that as they are rarely online), have called and emailed. Not only does it takes over a week to get a response to an email, but the response is also a "robot" one in which questions are never answered. Apparently, a refund is rocket science to some. I gave up and filed a complain with the Better Business Bureau about 3 weeks ago. HB advised the refund has been issued but it has now been over 2 weeks and still no credit to my account. I just tried calling them again earlier today, they put me on hold for 14 minutes and then just disconnected the call. What they are doing is STEALING. It's all so frustrating, I ended up dumping my VIP card and took my business elsewhere. If you are looking for hassle-free shopping with an honest retailer, I do not recommend Hudson's Bay at all.

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Sandy B

The Beautiful Iconic Bay store.. Always a pleasure! So many beautiful items to buy....

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Avant Kumar

I ordered men's shoes on Dec 15 from HBC online and shipped to my address after Christmas and when went to the store on Jan 23 when locked down open, cashier and manager mentioned it over 30 days and money will be returned to the store gift card not to the as credit card I believe Bay is take advantage of this hard time. World class trap service and Bay people mentioned doesn't matter when you got the delivery. What stupid policy poor service.

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Jay Shah

Alot of good stuff. Some on great deals. Friendly staff and they are taking good precautions for covid.

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Jakobb7

Some shelves are empty with missing product but it's understandable.

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Daniel Burky

Lots of different ideas in men's clothing. Competitive pricing.

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Harleen Kaur

Very warm and helpful staff at the store. A great place to visit. I also had a great phone conversation with their customer service representative!

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Mariant Torres

I called in to ask politely about their covid rules and a lady answered so aggressively. I also called in today in handbag department to ask some questions about a certain handbag that I wanted to give my mom for Christmas and the lady was so unprofessional. She tried to get out of the conversation right away to do something else. While on call she also told me to hold on to talk to someone else in person. I work in retail and this is unacceptable because it’s the 4th time in a row that i’ve experienced bad service. I also, did not get the answer to my questions. I don’t usually post reviews but this made me upset.

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